Audi Natick

4.7
3039 reviews

About

Audi DealerCar DealerUsed Car DealerAuto Repair ShopManufacturerCar Leasing ServiceCar Finance and Loan Company
Audi Natick is your place for new and pre-owned Audi SUVs and cars, Certified Pre-Owned Audi autos and other popular used cars, along with factory-certified Audi service and repairs for motorists in Natick, Sudbury, Newton, Framingham and the Greater Boston, MA area. Visit us today at 549 Worcester Street, Natick MA 01760.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • Wheelchair accessible entranceAvailable

Location

Audi Natick
549 Worcester Street, Natick, MA
01760, United States

Hours

Reviews

4.7
3,039 reviews
5 stars
2,686
4 stars
146
3 stars
47
2 stars
37
1 star
123

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers consistently praised the sales team for being knowledgeable, friendly, and low-pressure, making the car buying process smooth and enjoyable.

Customer Service

Many reviews highlighted exceptional customer service, with staff going above and beyond to assist customers, including follow-ups and personalized attention.

Professionalism

The dealership was frequently noted for its professionalism, with staff being described as courteous, respectful, and attentive to customer needs.

Mixed Service Feedback

While many customers had positive experiences, some reported issues with service follow-up and communication after the sale, indicating room for improvement.
  • RD
    Robert Duffy
    Jan 5, 2026
    5.0
    Great experience working with Ed Quirk from Audi Natick. Ed was always very prepared every time I met with him and anticipated my questions and concerns before I had a chance to verbalize them. This is my second Audi, so I knew I was buying a great car. Great car and great sales experience is Audi Natick.
  • JD
    John Doe
    Dec 30, 2025
    2.0
    Had my car in for some suspension work over the summer. The car had to go back again because the initial issue was not fixed. They were resonable and just charged me for parts. But after any suspension work an allignment is very important, which they claimed they did. This was aboit 5,000 miles ago and at the time during there inspection they said even tire wear. This is what my tires look like now after 5k miles. I do not believe an allignment was done.
  • MH
    Moy H
    Dec 26, 2025
    5.0
    We stop by Audi Natick to purchase a vehicle for my son saw a beautiful 2017 Audi A4 Quattro called to make appointment Jocelyn very helpful painless. Our Salesperson Kevin Chu very energetic and full of joy comforting and knowledgeable could not be more satisfied in the smooth transition of the purchase highly recommend seeing Kevin He will give you his best hats off to Kevin and the Audi Natick staff and service That’s team work !!! Will highly recommend to anyone Thank you all
  • SR
    Samuel Rosenbach
    Dec 22, 2025
    5.0
    I had a fantastic experience buying my car at Audi Natick. Jorge was absolutely great to work with — knowledgeable, professional, and never pushy. He really took the time to understand what I was looking for and found a car that met all of my requirements. Throughout the entire process, he kept me updated and made sure everything went smoothly. I genuinely appreciated his attention to detail and friendly approach. I would 100% recommend shopping at Audi Natick, and if you can, definitely ask for Jorge!
  • AS
    Arshaan Shariff
    Dec 16, 2025
    5.0
    5-Star Experience at Audi Natick – Highly Recommend Brendan! I recently purchased my second Audi from Audi Natick, upgrading from a Q5 to a brand-new Q7, and the entire experience was outstanding, largely thanks to Brendan. From the moment I submitted an online inquiry, Brendan was responsive, professional, and genuinely helpful. He handled everything seamlessly over the phone, discussing available models, arranging my trade-in, and securing the exact Q7 configuration my family wanted. What impressed me most was his patience and knowledge throughout the process. We test-drove several vehicles over multiple days until we found the perfect one, and Brendan never rushed us. He answered all of my technical questions thoroughly (and there were many!), taking the time to demonstrate features and ensure I fully understood them. The buying process itself was refreshingly straightforward – everything was handled by Brendan from initial quotes and test drives to trade-in valuation and final paperwork. No bouncing between different people, which made it stress-free. The day after delivery, I returned for registration and inspection, and Brendan expedited the process so I wasn’t waiting around. He also took the time to set up Audi Connect on my phone and walk me through all the new features of the Q7. Little touches made the experience even more memorable: he gifted us a nice Audi water bottle as a keepsake and even took family photos with my wife and toddler in front of our new car. Brendan and the entire team at Audi Natick turned what could have been a typical car-buying process into a truly enjoyable and memorable one. If you’re considering an Audi in the area, ask for Brendan – you won’t be disappointed. Thank you, Brendan and Audi Natick!