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Valvoline Instant Oil Change

4.1
(378 reviews)

Business Details

11 Medway Road, Milford, MA
01757, United States
(508) 966-0910
https://store.vioc.com/ma/milford/11-medway-road

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Milford.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
11 Medway Road, Milford, MA
01757, United States

Hours

Reviews

4.1
378 reviews
5 stars
251
4 stars
44
3 stars
12
2 stars
14
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor management.

Service Quality

Several reviews highlighted issues with service quality, including improper oil changes leading to leaks and lack of thoroughness in checking vehicle needs.

Efficiency

Many customers appreciated the quick service and the convenience of staying in their cars during oil changes, although some experienced long wait times.

Pricing Concerns

Customers expressed dissatisfaction with pricing, citing higher costs compared to competitors and feeling misled by promotional offers.
  • SM
    Samantha Mastroianni
    Feb 20, 2026
    5.0
    The 3 technicians( Dan, Brianna and Zach)were so friendly, helpful, they were also quite funny and basically made my 730 am oil change a little brighter! Definitely will be going back to the Milford store!
  • KK
    Katherine Kraft
    Feb 19, 2026
    5.0
    These guys at the Medway Valvoline are awesome. Great teamwork, positive attitudes, efficient & friendly service. Thank you & your team for keeping our fleet rolling! Thank you from our Tropic Isle Aquarium team; come visit us in Framingham, MA if you ever need an aquarium! Thank you 🤗🐡🐠
  • TC
    tom colby
    Feb 10, 2026
    3.0
    Kind of pushy. Tried to talk my in to 60k service. I bought the car with 84k. The car was always serviced at the dealer. The records are oline. The 60k service was done at the dealer.
  • RW
    Rob Whalen
    Feb 2, 2026
    5.0
    We have three vehicles in our large family. So, this was my 3rd trip in 3 days to the Milford Location. The first day was an oil change and new headlights on my Wife's 2019 Toyota Chr, day 2 my Sons 95 Mitsubishi 3000gt needed a coolant flush, and today day 3 Dad/Grampa needed his 2013 Jeep Rubicon Unlimited oil change and new cabin filters installed. Kieran and Leighton provided SUPERIOR SERVICE throughout all 3 trips to the point this is our family car service center from now on I will not even consider going somewhere else. Thank you from the bottom of our hearts from the Whalen Family! :-)
  • KN
    katy nascembeni
    Jan 29, 2026
    2.0
    I felt like there were staff just standing around chit chatting, I asked to have air put in my tires twice. The guy ringing me up seemed annoyed that I asked. My tire light was on and it was right before the big snow storm we just had. When they finally got around to "putting air" in, they didnt even do all my tires. I felt like they were rushing me out. I ended up having to stop someplace else and do it. I had my kid in the car and it was freezing out. The reason I go to your company cause you check all that for me. Otherwise I could simply go to a regular shop and pay a lot less and actually have my tires filled in needed. Really not happy with the customer service I recieved that day. I dont know if I will be coming back anytime soon if thats how you're going to be treating your customers and their cars especially before a bad winter storm

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Milford offer?

Valvoline Instant Oil Change in Milford offers 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.

What are the operating hours of Valvoline Instant Oil Change in Milford?

The Milford location is open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 7:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.

Brand Certified Facts from Valvoline Instant Oil Change

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Certified March 01, 2026Yext Knowledge Graph
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