Monro Auto Service and Tire Centers

Reviews

• LF

  Lauren Fay

  6 days ago
  1.0
  Beware of dishonest upselling! Got my tires replaced here and shop called to tell me they were nearly done with the tire replacement but I needed new front rotors and brake pads. Strange, because I got all 4 rotors and pads replaced less than 6 months prior! When I asked about this directly they said the front rotor and pads didn't look new and should be replaced within the month. Well, went back to the mechanic that did the brake pad and rotor replacement AND got an independent 3rd opinion from a mechanic at a different shop. Both agreed my brakes are absolutely fine and no where near needing to be replaced. Mechanic that did the replacement let me inspect them myself too. Either Monro doesn't know what they're doing or were dishonest to try to upsell me. When I called to speak with the service manager he just denied it and insisted if they said I need new brakes it must be true.
• LH

  Lynn Barry Hetherington

  Apr 17, 2026
  5.0
  Took care of my tire problem quickly and pleasantly.
• CB

  Chris Belfleur

  Apr 17, 2026
  5.0
  Great place to get service done on your car
• SK

  Sashi Kanth

  Apr 3, 2026
  1.0
  Absolutely terrible experience at Monro Auto Service in Medford. I called at 9:30 AM and was given an 11:00 AM appointment. I rearranged my work schedule and drove over expecting basic professionalism. Instead, I sat there for over an hour and they didn’t even start looking at my car. When I asked what was going on, the response was basically “it will take time.” Then what exactly is the point of giving out appointments? If it’s just first-come-first-serve, say that upfront instead of wasting people’s time. This isn’t about waiting a bit — it’s about zero respect for customers’ time and completely misleading scheduling. I had to leave without getting anything done and go back to work after wasting hours for nothing. If your time matters at all, don’t trust the “appointments” here. Completely unprofessional.
• SU

  Susan Uvanni

  Mar 31, 2026
  5.0
  Thank goodness for Monro Auto Service and Tire Center. I brought my 2017 Jeep in for service. My front wheel siezed up and smoke was billowing from my wheel. Sean quickly summed up the situation and within a day I was back on the road with zero issues. Excellent service, honest answers - I would definitely take my car there again for service.

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