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Valvoline Instant Oil Change

4.3
(347 reviews)

Business Details

212 Salem St., Medford, MA
02155, United States
(781) 391-0404
https://store.vioc.com/ma/medford/212-salem-st

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Medford.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
212 Salem St., Medford, MA
02155, United States

Hours

Reviews

4.3
347 reviews
5 stars
241
4 stars
45
3 stars
16
2 stars
9
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their willingness to explain services and answer questions.

Service Quality

While most reviews highlighted quick and efficient service, some customers reported issues with incomplete services and miscommunication regarding additional charges.

Professionalism

Several reviews mentioned unprofessional behavior from certain staff members, particularly in management, which negatively impacted customer experiences.

Trustworthiness

Customers appreciated the honesty of the staff regarding necessary services, although some expressed concerns about upselling and service quality.
  • YF
    YB hunter Fishing&camping
    4 days ago
    5.0
    Very nice work fast always
  • DR
    Dillon Rizzo
    5 days ago
    1.0
    Not once, but TWICE in a row they only screwed 1 of 4 bolts back on skid plate cover. Left it hanging dragging on ground. I have seen MULTIPLE other reviews complaining about the same thing. These guys have ZERO clue what they are doing. Lazy and unprofessional. If they can’t even do something this simple I can only imagine all the other mistakes they must make. The average person wouldn’t even notice these things and that’s how they get away with it. STAY FAR AWAY!!
  • NA
    naphat arunsawatrak
    Jan 26, 2026
    1.0
    A week before the snowstorm, I got an oil change. The mechanic didn’t tighten the bolts on the skid plate correctly, so it came loose. When I drove through the snow, the skid plate dragged on the road and got damaged. I understand mistakes happen, but the mechanic should have been more careful.
  • KG
    Kunchok Gyaltsen
    Jan 21, 2026
    5.0
    Good experience and nice people
  • LN
    Luis Nieves
    Dec 29, 2025
    5.0
    Good friendly people

Brand Certified Facts from Valvoline Instant Oil Change

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Certified March 01, 2026Yext Knowledge Graph
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