Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Medford.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
336 reviews
5 stars
234
4 stars
44
3 stars
16
2 stars
9
1 star
33
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers generally praised the fast, friendly, and efficient service, with many noting the staff's professionalism and willingness to explain services clearly.
Customer Care
Several reviews highlighted the staff's attentiveness and kindness, with many customers feeling valued and appreciated during their visits.
Mixed Experiences
While many had positive experiences, some customers reported issues with service quality, including incomplete oil changes and upselling tactics, leading to dissatisfaction.
Management Issues
A few reviews pointed out concerns regarding management's professionalism and communication, which negatively impacted customer experiences.
Overall Satisfaction
Despite some negative feedback, many customers expressed loyalty to the business, citing long-term positive experiences and a preference for this location over others.
- PRPablo RuizNov 5, 20255.0The fast, friendly, and efficient service made this a great experience.
- KGKunsang GyaltsenOct 24, 20253.0The technician mistakenly (or perhaps knowingly) set the next oil change reminder for 3 months/3,000 miles, even though it’s always been set for 5,000 miles or 5 months—whichever comes first—for premium synthetic oil. When I pointed out the error, he said that next time I should tell the technician to set it however the customer wants. There was also an additional $10 charge for extra oil, which I’ve never seen before, and no explanation.
- ASAngie ScimoneOct 23, 20255.0Great job Valvoline!!! I trust you and I will be coming back again just like I have the past 20 years!
- LLLeah LavinOct 19, 20255.0The guys were so kind and quick with their work! Appreciated them answering my questions and taking the time to make sure i understand what i was getting
- FAFaudy AudaSep 18, 20251.0Jeff don’t know how to communicate with people, you need to chill out.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer in Medford?
Valvoline Instant Oil Change in Medford provides 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in Medford?
It is located at 212 Salem St., Medford, MA 02155, USA.
What are the business hours of Valvoline Instant Oil Change in Medford?
The shop is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays and holidays like Thanksgiving and Christmas.
Does Valvoline Instant Oil Change require appointments?
No, Valvoline Instant Oil Change does not require appointments; you can visit anytime during their business hours.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
How can I contact Valvoline Instant Oil Change in Medford?
You can reach them by phone at +1 781-391-0404 or their alternate number +1 800-327-8242.
Are there any nearby gyms where I can work out while my car is being serviced?
Yes, Reimagym and Salem Street Studio, both located near Valvoline Instant Oil Change, offer gym and sports facilities where you can exercise while you wait for your vehicle.
Which nearby places offer opportunities for shopping or beauty services?
Nearby shopping and beauty options include ALF's Closet for women's clothing and Nina Nails for nail and beauty salon services.
Are there convenient places nearby for banking or financial services?
Yes, Brookline Bank and East Cambridge Savings Bank are close to Valvoline Instant Oil Change if you need banking or financial services during your visit.
Can I visit local points of interest near Valvoline Instant Oil Change while in Medford?
Certainly, you can visit the Black Dahlia Memorial, a landmark and historical building nearby, or check out The Dinosaur Studio art gallery and museum for arts and entertainment.