Monro Auto Service and Tire Centers

Reviews

• ZP

  Zaria Pope-Reynolds

  Feb 24, 2026
  5.0
  Had an excellent experience with this location today. Thank you to Shawn and the team for such a quick turnaround time with my car! He was great at communicating what was wrong with my car after the diagnostics, gave a good recommendation, and was overall very helpful. I appreciate the entire team!
• PS

  Patricia Sena

  Feb 21, 2026
  1.0
  I arrived at the store for service on Saturday afternoon and the receptionist immediately started providing terrible service. I had the impression that I was hindering him because he made a terrible face when he saw me. I asked if they were open and went to talk to my husband who was waiting outside. When I returned, I went to talk to the mechanic who was inside the store and the attendant started yelling and insulting me completely unnecessarily. I have never been treated so badly as I was at that store. I DO NOT RECOMMEND IT AND I WILL NEVER GO BACK.
• MC

  Michael Capaldo

  Feb 9, 2026
  1.0
  I can't rate to actual mechanics. But the cashier couldn't be less interested in his job. Seemed bothered that he may have to bring my vehicle in a bay to be looked at? I left drove down the street to a small garage. They had no problems getting the job done and I was ok paying them instead. Don't waste your time here they are not interested
• PB

  Polina Bel

  Feb 2, 2026
  2.0
  Called in to make an appointment. The lady one the phone was so nice and kind. Explained how I can leave my car there , she quoted me a reasonable price for tire pressure check & change my oil. When I got to the shop the person at the desk was super rude, condescending tone and just didn’t seem like he was interested in doing business with me. I tried to ignore and just explain that I have new front tires, he said if there’s any replacements it will be additional cost. Which is expected. I got quoted $170 for pressure tire check 🥹 I laughed and left because that’s a rip off.
• BB

  Billy boyo

  Jan 30, 2026
  1.0
  I had a bad experience. 1. The man at the desk is very unprofessional and condescending. 2.I ordered tires from tire rack and never got a call letting me know they had arrived. Even though tracking the package said they had arrived 3. They aren’t fully aware of orders coming in from tirerack.com even though tirerrack RECOMMENDED Monro for “certified techs” 4. I had the tires balanced and mounted and TMPS installed on tires by tirerack before they were delivered to Monro but when they finished installing tires on my car they charged me for balancing/allignment. 5. Driving home, tire pressure light chime sounded and comes on my dash, indicating they did sync the tire pressure sensors correctly. 6. I was very vocal about clarifying if the sensors are working correctly and I got a “yea think so” 7. I had to ask more than one time for a receipt. Negative experience all around.

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