AutoZone Auto Parts

4.2
477 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Mystic Ave in Medford, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Medford, MA or call us at (781) 396-6600.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
337 Mystic Ave, Medford, MA
02155, United States

Hours

Reviews

4.2
477 reviews
5 stars
301
4 stars
81
3 stars
38
2 stars
13
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and knowledge, particularly highlighting individuals like Raymond, Prince, and Billy for going above and beyond.

Product Availability

Several reviews mentioned issues with stock availability, with customers frequently finding that items they needed were out of stock.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about unhelpful or rude staff, particularly regarding management and specific employees.

Installation Services

Customers appreciated the assistance with installations, especially for batteries and wipers, although some reported being turned away or receiving poor service.
  • PS
    Peter Stroman
    Dec 27, 2025
    5.0
    Very helpful & knowledgeable! Can't say enough about them! Thanks again for your help. Pete
  • MJ
    Marissa Jacoubs
    Dec 17, 2025
    5.0
    Came here after AAA told me they were unable to assist me with my dead battery & I am so glad that I did. Billy was extremely helpful in finding the correct battery for my car and installing it for me.
  • CP
    Connor Poirier
    Dec 8, 2025
    1.0
    Went in for help with buying and installing windshield wipers and was turned away because the sales associate didn’t feel like doing it.
  • MD
    Matt D
    Dec 6, 2025
    1.0
    Came in to get headlights because they both unexpectedly went out I asked if anyone can help me put them in and old guy working at cash register goes no we don’t do that we aren’t mechanics and another employee gave a laugh learn some customer service
  • JG
    Jake Gardner
    Dec 2, 2025
    5.0
    Billy is 10/10. Went to get a new battery and was initially told they weren’t doing installations that day due to being short staffed. Still purchased the battery with Billy’s help, hoping another AZ could install it. Instead, Billy saw an opening in time and, in near freezing rain, uninstalled my current dead battery to trade in (and save me a couple bucks), and installed the new one. What would have probably been another multiple hour-long ordeal searching for an installer in shit weather, turned into a 20 minute in-and-out stop. Billy is my guy.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Medford, MA?

AutoZone Auto Parts in Medford is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 7:00 PM on Sundays.

Where is AutoZone Auto Parts located in Medford?

AutoZone Auto Parts is located at 337 Mystic Ave, Medford, MA 02155.