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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.0
(187 reviews)

Business Details

855 Morton St, Mattapan, MA
02126, United States
(617) 298-5411
https://www.enterprise.com/en/car-rental/locations/us/ma/mattapan-10m1.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Mattapan, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mattapan location today.

Location

Enterprise Rent-A-Car
855 Morton St, Mattapan, MA
02126, United States

Hours

Reviews

4.0
187 reviews
5 stars
121
4 stars
24
3 stars
4
2 stars
5
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, although there were some negative experiences with specific employees.

Vehicle Quality

Most reviews highlighted that the rental cars were clean, reliable, and well-maintained, contributing to a positive rental experience.

Reservation Issues

Several customers reported problems with reservations, including last-minute cancellations and unavailability of reserved vehicles, leading to frustration.

Communication

There were mixed reviews regarding communication, with some customers appreciating the responsiveness of staff, while others experienced poor communication and lack of follow-up.
  • GR
    G. Robinson
    Jan 24, 2026
    5.0
    My rental was quick, easy, and drama-free.
  • BP
    Briana Cooper (Pretti)
    Jan 20, 2026
    5.0
    Ashley, Ju, and Andrew were amazing as always. Car always cleaned and ready to go. Plus the staff works hard to get you out as smooth as possible.
  • M1
    Mike 125
    Jan 6, 2026
    5.0
    I had an amazing experience with Ashley Siaba and her car rental service. From start to finish, Ashley was professional, friendly, and incredibly easy to work with. The vehicle was clean, reliable, and exactly as described, and the entire rental process was smooth and stress-free. She was very responsive, flexible, and truly went above and beyond to make sure everything was perfect. I highly recommend Ashley to anyone looking for a trustworthy and high-quality car rental experience. I will definitely be using her service again!
  • JA
    Jason Allen
    Jan 3, 2026
    1.0
    I have mixed feelings of my experience at this enterprise. It is not total disappointment, but I am disappointed. My interactions with the staff was positive, with the exception of one person; Sydney. I was involved in a hit and run and I needed a rental for myself and my family. Claim JEK4072. The selection on the day of the rental was small. I ended up in a Chrysler Pacifica. Due to our injuries we did not initially use the rental much, but when we did start using it we noticed that we could not connect our phone to the car. We tried everything phone, device manager, and USB. Nothing worked. We figured the staff at the establishment may be able to help us with this issue. When we did make it in to have it checked out they were unable to get the phones connected. Instead asking what would be best for my family and I, they wanted to push us into a new rental. My wife and 4 month old baby (she was sleeping) were in the car, my car seat strapped in, and stroller packed, and it freezing outside. A discount for the inconvenience would have been better than a new rental where I would have to up root my family in the freezing cold, but they said they could not do anything unless we wanted a new rental. We chose to leave, but we left very disappointed!
  • DG
    Dorcas Grant
    Dec 30, 2025
    1.0
    First time renting from this location and must say a bit disappointed. The minivan we got didn't allow to connect our phone via Bluetooth. My husband called to report the issue they told us several times to come in and someone would assist, we went in and the person that tried unfortunately wasn't able to solve this issue. We then went again, waited for an hour, just to have 2 other employees do the exact thing we'd already tried and explained to their co-workers. We'd already spent 3 weeks with this issue and did as they asked by coming in and they weren't able to fix it. Because of the inconvenience we'd requested maybe a discount since we only had a few more days with the car and unfortunately that request was denied. They suggested switching cars, but at this point for only 3 more days as opposed to 3 weeks I don't think was a fair exchange.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Mattapan?

Enterprise Rent-A-Car in Mattapan offers a wide range of vehicles including standard cars, vans, and luxury cars to suit your needs.

What are the operating hours for Enterprise Rent-A-Car in Mattapan?

The Mattapan location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

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