Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Mattapan, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mattapan location today.
Location
Hours
Reviews
4.0
184 reviews
5 stars
118
4 stars
24
3 stars
4
2 stars
5
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the staff for being friendly and helpful, several reviews highlighted poor experiences with specific employees and issues with communication.
Vehicle Issues
Multiple customers reported problems with vehicle connectivity and cleanliness, leading to dissatisfaction with their rentals.
Reservation Problems
Several reviews mentioned issues with reservations, including overbooking and unavailability of reserved vehicles, causing significant inconvenience for customers.
Positive Experiences
Despite some negative feedback, many customers shared positive experiences, particularly praising specific staff members for their professionalism and assistance.
- M1Mike 1256 days ago5.0I had an amazing experience with Ashley Siaba and her car rental service. From start to finish, Ashley was professional, friendly, and incredibly easy to work with. The vehicle was clean, reliable, and exactly as described, and the entire rental process was smooth and stress-free. She was very responsive, flexible, and truly went above and beyond to make sure everything was perfect. I highly recommend Ashley to anyone looking for a trustworthy and high-quality car rental experience. I will definitely be using her service again!
- JAJason AllenJan 3, 20261.0I have mixed feelings of my experience at this enterprise. It is not total disappointment, but I am disappointed. My interactions with the staff was positive, with the exception of one person; Sydney. I was involved in a hit and run and I needed a rental for myself and my family. Claim JEK4072. The selection on the day of the rental was small. I ended up in a Chrysler Pacifica. Due to our injuries we did not initially use the rental much, but when we did start using it we noticed that we could not connect our phone to the car. We tried everything phone, device manager, and USB. Nothing worked. We figured the staff at the establishment may be able to help us with this issue. When we did make it in to have it checked out they were unable to get the phones connected. Instead asking what would be best for my family and I, they wanted to push us into a new rental. My wife and 4 month old baby (she was sleeping) were in the car, my car seat strapped in, and stroller packed, and it freezing outside. A discount for the inconvenience would have been better than a new rental where I would have to up root my family in the freezing cold, but they said they could not do anything unless we wanted a new rental. We chose to leave, but we left very disappointed!
- DGDorcas GrantDec 30, 20251.0First time renting from this location and must say a bit disappointed. The minivan we got didn't allow to connect our phone via Bluetooth. My husband called to report the issue they told us several times to come in and someone would assist, we went in and the person that tried unfortunately wasn't able to solve this issue. We then went again, waited for an hour, just to have 2 other employees do the exact thing we'd already tried and explained to their co-workers. We'd already spent 3 weeks with this issue and did as they asked by coming in and they weren't able to fix it. Because of the inconvenience we'd requested maybe a discount since we only had a few more days with the car and unfortunately that request was denied. They suggested switching cars, but at this point for only 3 more days as opposed to 3 weeks I don't think was a fair exchange.
- LOLuis Felipe Noreña OspinaDec 26, 20255.0The manager is the kindest person. The car was perfect. 100 % recommended
- JCJay CeeDec 1, 20251.0Nice rental vehicle,,very poor customer service
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Mattapan?
Enterprise Rent-A-Car in Mattapan offers a wide range of vehicles including standard cars, vans, and luxury cars to suit your needs.
What are the operating hours for Enterprise Rent-A-Car in Mattapan?
The Mattapan location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at this location?
You can reserve your rental car online via their website at https://www.enterprise.com/en/car-rental-locations/us/ma/mattapan-10m1.html or by calling +1 617-298-5411.
Does Enterprise Rent-A-Car in Mattapan offer any discounts or special programs?
Yes, they offer discounts for active military members.
What payment methods are accepted at the Mattapan Enterprise Rent-A-Car?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is the Enterprise Rent-A-Car in Mattapan open on Sundays?
No, the Mattapan Enterprise Rent-A-Car location is closed on Sundays.
Which nearby gas station can I use when renting a car from Enterprise in Mattapan?
Wave Express gas station is nearby, convenient for refueling your rental car during your visit.
Are there any local restaurants near Enterprise Rent-A-Car in Mattapan where I can grab a meal?
Yes, Blue Mountain Jamaican Restaurant is nearby and offers Caribbean cuisine, great for a meal before or after your rental experience.
What local transit or landmarks can help me find the Enterprise Rent-A-Car location?
The Enterprise Rent-A-Car is located near Morton’s Pizza and Walgreens, making it easy to find when visiting the 855 Morton St area in Mattapan.
Are there any beauty salons near Enterprise Rent-A-Car in Mattapan where I can visit while renting a car?
Yes, nearby beauty salons include Seem Salon, Joycey Salon, Bintou's, Razor's Edge, and Eva Africa Hair World, offering a variety of beauty and spa services.