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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.3
(318 reviews)
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Business Details

364 Maple St, Marlborough, MA
01752, United States
(508) 480-0221
https://www.enterprise.com/en/car-rental/locations/us/ma/marlborough-10l3.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Marlborough, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Marlborough location today.

Location

Enterprise Rent-A-Car
364 Maple St, Marlborough, MA
01752, United States

Hours

Reviews

4.3
318 reviews
5 stars
225
4 stars
33
3 stars
14
2 stars
7
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while many praised the staff for being friendly and helpful, several customers reported unprofessional behavior and poor handling of issues.

Vehicle Availability

Numerous complaints about unavailability of reserved vehicles, leading to frustration and inconvenience for customers.

Cleanliness and Condition

Some customers reported receiving dirty or poorly maintained vehicles, while others praised the cleanliness and condition of the cars.

Overall Experience

Overall, experiences varied widely; many customers had positive interactions, but significant issues with service and vehicle availability were noted.
  • WV
    William Veronelli
    Feb 17, 2026
    5.0
    Staff was very accommodating, transparent and friendly. Very easy turnaround. Brought the rental car to and pickup it up from the repair shop. Car was clean and ran very well. Excellent all around.
  • YA
    Yo Am
    Jan 28, 2026
    1.0
    I had the worst experience ever in this location. I previously rented from differnt locations with no problem.However the manager at this location refused to help me even though I had my reservation already in place for days. When I arrive they tell me that they dont have a car for me even though there were tons of vehicles in there lot. They discriminated me and they refused to rent me a car. Absolutely horrible experience. I DO NOT recommend you visit this location.
  • PC
    Pete Camerato
    Jan 14, 2026
    1.0
    Car was terrible in ice
  • MA
    Marcelo Arantes
    Dec 31, 2025
    5.0
    Friendly staff, great prices and plenty of cars to choose from
  • PI
    Proxima Investors
    Dec 30, 2025
    5.0
    They're just great, respectful, polite and accommodating. That's probably why they are so busy and I can't always rent from them, but when I can, there's just no comparison.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Marlborough offer?

They offer a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

Where is the Enterprise Rent-A-Car location in Marlborough?

It is located at 364 Maple St, Marlborough, MA 01752, USA.

Brand Certified Facts from Enterprise Rent-A-Car

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