AutoZone Auto Parts

Reviews

• AS

  Alexander Santos

  Jan 31, 2026
  5.0
  Went to the Marlborough location right next to the CVS and in front of the market 32. Ive been having trouble starting my car and have been needing to jump start it for the past week. I figured I needed a new battery and I had help from one of the associates named Charlie R. He came out to look under my hood and tested my old battery and showed me on the testing that although my battery was charged at 100%, it read as failed. We went back inside and he walked me through the different prices of the batteries and the pros and cons of each. Before I did purchase my battery he mentioned that they do free installation with the purchase which was relieving cause I thought was gonna have to do it myself. We both double checked under the hood before the purchase to make sure that I could be installed without removing a lot under the hood. Once I purchased the battery, Charlie got the necessary tools he needed and he completed the battery switch in under 20 min. I started up the car and it worked perfectly indicating to me that it was the battery that had to be switched. Shout out to this man for coming out in the cold providing excellent customer service and being very knowledgable. I wanted to give this man a tip but he declined and said he was happy to help. Thank you again Charlie and god bless you!
• TT

  Tabitha Vocque (Tabikato)

  Dec 6, 2025
  4.0
  I've had issues wirh your online and customer service departments but the techs at the store always pull through. Shout out to Charlie at the marlborough location, a mechanic messed up my blinker light and he helped me get a new one and even installed it and fixed my issues. I have a FIAT too which most people don't like touching so he was a life-saver for me.
• ER

  Eva Rinaldi

  Nov 13, 2025
  5.0
  I needed a car battery replaced and the tech did an amazing job and it was about $55 cheaper than triple a quoted me. Also really fast only took like 20 minutes. Thanks!
• MD

  Michael Dreslinski

  Oct 23, 2025
  1.0
  Ghost town inside. Awful customer service. Not surprising why nobody goes there. I found out the hard way by attempting to buy something. It was so bad I left without buying anything just to get out of there as fast as I could.
• MR

  Mike Ross

  Oct 14, 2025
  1.0
  Don’t shop here. They don’t care about customers. The worst of the worst work here. If they worked for me I’d fire every one of them. Since they changed employees the place is a joke. Loyal customer and I will never buy anything from them again.

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