Goodyear Auto Service

4.0
309 reviews

About

Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Goodyear Auto Service
300 Eastern Avenue, Malden, MA
02148-5646, United States

Hours

Reviews

4.0
309 reviews
5 stars
208
4 stars
18
3 stars
9
2 stars
11
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly and helpful service, particularly highlighting individuals like Bill, Jorge, and Alex.

Efficiency

Several reviews noted quick service and the ability to accommodate customers on short notice, although some experienced longer wait times than expected.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about rude service, upselling, and delays in service.

Professionalism

Customers appreciated the professionalism of the staff, with many mentioning thorough explanations and transparency regarding services.

Value for Money

Some customers felt that pricing was reasonable, while others reported being quoted high prices for repairs compared to other shops.
  • EM
    Enio Montana
    Dec 2, 2025
    5.0
    Great service, great customer service, I’ll be recommending this shop to all my friends
  • KB
    Kathleen B
    Dec 2, 2025
    5.0
    While traveling through town, I started having issues with what I thought were my tires. I found the location easily through a "car shop near me", called the location and spoke with Bill. Saying that I was from out-of-town and needed continue on my way, he said to just drive by and they would work me in. When I arrived, Bill was not available but he had told the staff that I would be there and my issue. WOW!!! Was I taken care of! I was greeted immediately, they were aware of my concerns and started right away. After 45 minutes, they resolved the issue and sent me on my way. My mind was relieved to have had a more than thorough review of my car, my concerns were addressed in a friendly and professional way, and I felt that they were genuinely concerned that I drive away in a safe vehicle. I would absolutely recommend this location and staff.
  • GR
    Golden Ratio
    Nov 25, 2025
    5.0
    I had an issue with my new tires and these guys took care of the issue with no hassle. I really appreciate it.
  • JH
    jody heyward
    Nov 22, 2025
    5.0
    Jorge at the Malden location is Exceptional I come here just for his service and professionalism
  • LM
    Lisa Mucciarone
    Oct 21, 2025
    5.0
    They did a great job and didn’t try to over-sell anything. I told them what I needed, and that’s what got.

Frequently Asked Questions About Goodyear Auto Service

What services does Goodyear Auto Service offer?

Goodyear Auto Service offers full-service tire and automotive repairs, including oil changes.

What are the hours of operation for Goodyear Auto Service?

The center is open Monday through Saturday from 7:00 AM to 6:00 PM and closed on Sundays.