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Goodyear Auto Service

4.0
(312 reviews)

Business Details

300 Eastern Avenue, Malden, MA
02148-5646, United States
(781) 324-8600

About

Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Goodyear Auto Service
300 Eastern Avenue, Malden, MA
02148-5646, United States

Hours

Reviews

4.0
312 reviews
5 stars
211
4 stars
18
3 stars
9
2 stars
11
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, courteous, and professional, with specific mentions of employees like Bill, George, and Jorge.

Service Efficiency

While several reviews highlighted quick and efficient service, others noted long wait times and delays, particularly for appointments.

Honesty and Transparency

Customers appreciated the honest assessments of their vehicle needs without unnecessary upselling, although some reported experiences of being quoted for excessive repairs.

Mixed Experiences

While many reviews were positive, there were notable complaints about poor service, particularly regarding appointment management and unresolved vehicle issues.
  • LP
    Leslie Phillips
    Jan 29, 2026
    5.0
    George was very courteous, explained the work that needed to be done, took my vehicle as a walk-in, was fair and honest. Great customer service.
  • JY
    Jiawei Yan
    Jan 23, 2026
    5.0
    super friendly
  • EM
    Enio Montana
    Dec 2, 2025
    5.0
    Great service, great customer service, I’ll be recommending this shop to all my friends
  • KB
    Kathleen B
    Dec 2, 2025
    5.0
    While traveling through town, I started having issues with what I thought were my tires. I found the location easily through a "car shop near me", called the location and spoke with Bill. Saying that I was from out-of-town and needed continue on my way, he said to just drive by and they would work me in. When I arrived, Bill was not available but he had told the staff that I would be there and my issue. WOW!!! Was I taken care of! I was greeted immediately, they were aware of my concerns and started right away. After 45 minutes, they resolved the issue and sent me on my way. My mind was relieved to have had a more than thorough review of my car, my concerns were addressed in a friendly and professional way, and I felt that they were genuinely concerned that I drive away in a safe vehicle. I would absolutely recommend this location and staff.
  • GR
    Golden Ratio
    Nov 25, 2025
    5.0
    I had an issue with my new tires and these guys took care of the issue with no hassle. I really appreciate it.

Frequently Asked Questions About Goodyear Auto Service

What services does Goodyear Auto Service offer?

Goodyear Auto Service offers full-service tire and automotive repairs, including oil changes.

What are the hours of operation for Goodyear Auto Service?

The center is open Monday through Saturday from 7:00 AM to 6:00 PM and closed on Sundays.

Brand Certified Facts from Goodyear Auto Service

Goodyear Auto Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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