Many customers praised the staff for being friendly, courteous, and professional, with specific mentions of employees like Bill, George, and Jorge.
Service Efficiency
While several reviews highlighted quick and efficient service, others noted long wait times and delays, particularly for appointments.
Honesty and Transparency
Customers appreciated the honest assessments of their vehicle needs without unnecessary upselling, although some reported experiences of being quoted for excessive repairs.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service, particularly regarding appointment management and unresolved vehicle issues.
LP
Leslie Phillips
Jan 29, 2026
5.0
George was very courteous, explained the work that needed to be done, took my vehicle as a walk-in, was fair and honest. Great customer service.
JY
Jiawei Yan
Jan 23, 2026
5.0
super friendly
EM
Enio Montana
Dec 2, 2025
5.0
Great service, great customer service, I’ll be recommending this shop to all my friends
KB
Kathleen B
Dec 2, 2025
5.0
While traveling through town, I started having issues with what I thought were my tires. I found the location easily through a "car shop near me", called the location and spoke with Bill. Saying that I was from out-of-town and needed continue on my way, he said to just drive by and they would work me in. When I arrived, Bill was not available but he had told the staff that I would be there and my issue. WOW!!! Was I taken care of! I was greeted immediately, they were aware of my concerns and started right away. After 45 minutes, they resolved the issue and sent me on my way. My mind was relieved to have had a more than thorough review of my car, my concerns were addressed in a friendly and professional way, and I felt that they were genuinely concerned that I drive away in a safe vehicle. I would absolutely recommend this location and staff.
GR
Golden Ratio
Nov 25, 2025
5.0
I had an issue with my new tires and these guys took care of the issue with no hassle. I really appreciate it.