Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.9
307 reviews
5 stars
205
4 stars
18
3 stars
10
2 stars
10
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning employees like Bill, George, and Alex for their excellent service.
Service Speed
While some reviews highlighted quick service, others noted long wait times, especially for appointments, indicating inconsistency in service speed.
Sales Practices
Several customers expressed concerns about upselling and being charged for unnecessary repairs, leading to dissatisfaction with the pricing and service recommendations.
Overall Experience
The overall sentiment was mixed, with many positive experiences but also significant complaints about poor treatment and service delays.
Management Issues
Some reviews pointed out issues with management and staff knowledge, suggesting a need for better training and customer handling.
- JHjody heyward1 day ago5.0Jorge at the Malden location is Exceptional I come here just for his service and professionalism
- LMLisa MucciaroneOct 21, 20255.0They did a great job and didn’t try to over-sell anything. I told them what I needed, and that’s what got.
- FCFrank CyprianoOct 18, 20255.0Get the tire warranties
- LLLouiseOct 10, 20255.0Great Service!
- PBpaul bilodeauOct 9, 20255.0Great people. Needed help and manager Bill was great. Thank you
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service offers full-service tire and automotive repairs, including oil changes.
What are the hours of operation for Goodyear Auto Service?
The center is open Monday through Saturday from 7:00 AM to 6:00 PM and closed on Sundays.
Does Goodyear Auto Service offer in-store pickup?
Yes, in-store pickup is available at Goodyear Auto Service.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, cash, check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has wheelchair accessible entrances and restrooms.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, appointments can be made online through their website's reservation page.
What special holiday hours does Goodyear Auto Service have?
On December 24 and December 31, they are open from 8:00 AM to 5:00 PM; closed on November 27 and December 25.
Which nearby businesses can I visit along with Goodyear Auto Service?
Nearby you can find automotive shops like Cambridge Tire, Joe Ciampa Auto Body Inc, and ULTRA Collision Center.
Are there transportation options near Goodyear Auto Service?
Yes, Malden Taxi service is nearby for convenient transportation to and from the service center.
What dining options are close to Goodyear Auto Service for customers to enjoy?
Nearby restaurants include Sun Kong (Chinese cuisine), Supreme BBQ (Asian cuisine), and Cosmos Boucaniere Caribbean Cuisine.