Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Malden, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Commercial Street location today.
Location
Hours
Reviews
4.2
233 reviews
5 stars
162
4 stars
25
3 stars
5
2 stars
5
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their willingness to go above and beyond to assist.
Efficiency
Several reviews noted quick and smooth rental processes, although some experienced delays during peak times.
Vehicle Condition
While many rentals were reported as clean and well-maintained, there were complaints about receiving dirty cars and issues with vehicle inspections.
Reservation Issues
Multiple customers reported problems with reservations, including unavailability of reserved vehicles and lack of communication regarding changes.
Mixed Experiences
Overall, experiences varied significantly, with some customers expressing high satisfaction while others reported rude service and unresolved issues.
- BFbritt fitchOct 24, 20255.0I've rented from Enterprise in Malden a few times and it has always been very smooth. The staff are friendly and helpful. The location is convenient. Cant ask for much more than that!
- KKKelseyOct 9, 20255.0We had an amazing experience at Enterprise in Malden! After our original rental was canceled the morning of our trip and every other location closer to Boston was completely sold out, Alan, Ray and Jeff went above and beyond to help us out. They found us a wonderful car when we were completely out of options and made the entire process smooth and stress-free. Truly stellar customer service, we’re so grateful for their kindness and professionalism! Highly recommend this location.
- SDSushruth DtOct 4, 20253.0I have been to many enterprise facilities. But this one has very slow check in .There are around +4 people in queue waiting . This rep is taking +15mins for each client . Had to wait in queue for +40mins .
- NNNizar NizarSep 5, 20251.0I had a disappointing experience with Enterprise Malden. The staff did not properly inspect or document existing damage, and I was unfairly held responsible when returning the car. I recommend taking detailed photos before leaving the lot
- PRPankaj RupaniAug 29, 20255.0Everyone at the location is so friendly. I came here to get an insurance-related rental, and they made sure I am satisfied with the car i am getting before i get on the road. I picked a car that wasnt ready yet, and needed cleaning, so they prioritized that and made sure i get a car that i want and that is clean. Def went above and beyond.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Malden, MA?
Enterprise Rent-A-Car is located at 99 Commercial St, Malden, MA 02148.
What are the operating hours of Enterprise Rent-A-Car?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, and on weekends from 9:00 AM to 12:00 PM.
What types of vehicles can I rent at Enterprise Rent-A-Car in Malden?
They offer a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options.
Can I book a rental car online at Enterprise Rent-A-Car in Malden?
Yes, you can reserve your rental car online via their reservation page at enterprise.com.
What payment methods are accepted at Enterprise Rent-A-Car?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any discounts?
Yes, they have discounts available for active military personnel.
Is Enterprise Rent-A-Car in Malden owned by women?
Yes, this location is owned by women.
What nearby places can I visit after renting a car at Enterprise Rent-A-Car?
You might want to visit nearby Cafe Reynard for coffee or enjoy a visit to Fitness Court at Callahan Park for some outdoor activity.
Are there any nearby automotive services near Enterprise Rent-A-Car?
Yes, Midas, an automotive repair and oil change station, is close by for any vehicle maintenance needs.
How can nearby transit or local businesses help me access Enterprise Rent-A-Car in Malden?
Nearby community spots like People's United Bank and the Italian-American Citizens Club can help orient you in the area when visiting the rental location on Commercial Street.