AutoZone Auto Parts

4.0
446 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Eastern Ave in Malden, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Malden, MA or call us at (781) 388-0043.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
366 Eastern Ave, Malden, MA
02148, United States

Hours

Reviews

4.0
446 reviews
5 stars
255
4 stars
80
3 stars
39
2 stars
14
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and willingness to assist, particularly highlighting employees like Sheidy, Armani, and Alex.

Knowledgeable Staff

Several reviews noted the staff's expertise in helping customers choose the right products and providing installation assistance.

Mixed Experiences

While many customers had positive interactions, some reported poor service and unprofessional behavior from certain employees.

Installation Assistance

Numerous customers appreciated the help with installing parts, such as batteries and windshield wipers, which enhanced their overall experience.

Product Availability

Customers frequently mentioned that the store had the parts they needed, contributing to their satisfaction.
  • TJ
    Thomas P Messina Jr
    4 days ago
    1.0
    I think it's disgusting and disrespectful for other Auto Zone delivery driver to be parked in Handicap parking space with no handicap identification. When told manager it was blown off never shopping auto zone ever... Should be ashamed!
  • FD
    Fresh Dude247
    Oct 27, 2025
    5.0
    I came in the other day and I got an excellent service. This wonderful young man, very tall I think his name was Luis Sousa. He assisted me very well. I went in to buy a lightbulb, as one of the bulbs on my headlights were working. He brought me to it and EVEN helped me install it on my car!
  • CB
    CAITLIN BRODERICK
    Oct 25, 2025
    5.0
    I had a wonderful experience at the Malden AutoZone. Sheidy was incredibly knowledgable, helpful, and kind. She replaced my windshield wiper blades for me so fast and picked out a wonderful brand as I have no experience in this area. Thank you Sheidy!!!
  • XL
    Xuhong Liu
    Oct 16, 2025
    1.0
    I came to this AutoZone store today to buy a new pair of windshield wipers. When I was trying to replace them, I wasn’t sure how to do it, so I asked one of the staff members for help. The first guy didn’t know how to replace them either, so he asked another employee to assist. While replacing the passenger-side wiper, the wiper arm accidentally snapped back and hit my windshield, leaving a small chip and a visible crack. At first, I didn’t notice the damage because I was standing in front of the car and couldn’t see it clearly. The staff member kept apologizing, and I told him “you’re good.” After they finished and went back inside, I inspected more closely and discovered the chip and crack. I went back to talk to the same employee, and he was cooperative and checked the windshield with me. However, he kept saying it was just a small chip and nothing to worry about. He even mentioned that his own Acura’s windshield had a larger chip and said mine was fine to drive with. He suggested that if I really wanted to fix it, I should go through my insurance. I told him that filing an insurance claim would increase my insurance premium next year, but he didn’t respond. Since he was helping me for free, I didn’t argue further — but regardless, my windshield was still damaged.
  • NM
    Nerida Montrond
    Sep 25, 2025
    5.0
    Hi, I just wanted to leave a review after my experience yesterday. The boys were amazing, I only remember one of their name Nicolas Silva but there was another tall kid that took my payment. Even though they don’t have much experience with cars, they went out of their way to help me put in my light bulb. Thank you again, much appreciated! It was stressful for me because I didn’t want to get pulled over and the sun was going down so again thank you!! They were also very kind and you guys should be very lucky to have those two boys.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Malden, MA?

AutoZone Auto Parts in Malden, MA is open Monday through Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 9:00 PM, and Sunday from 7:30 AM to 9:00 PM.

What types of products does AutoZone Auto Parts in Malden offer?

The store offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.