Goodyear Auto Service

Reviews

• GP

  Gregory Piscia

  6 days ago
  1.0
  It's a shame that your customer service people at the desk we're trying to rip people off for tires that they don't actually need that's very bad customer service
• JJ

  Justin Jones

  Dec 12, 2025
  5.0
  After calling around 7 different Good Years this location got me in the same day to change a flat tire. They were very friendly and would use this location again in the future for any future work.
• CL

  CL Lynn

  Sep 3, 2025
  1.0
  This location is extremely disappointing. The front desk employee I dealt with today was sullen and rude—so much so that another customer was in the middle of complaining about him to a different employee as I was leaving. I came in for a new tire. When I picked up my car, I asked if all the tire pressures had been checked and was told they had, since it’s “part of the service.” Yet when I got in and checked the sensor information, all the pressures were off. They should have been set to 35 PSI: the new tire was at 37, the others were 31, 32, and 33. Clearly, it wasn’t done. Running a brand-new tire at the wrong pressure can cause damage, and now I’m left wondering if the balancing was even completed—though the paperwork says it was. On top of that, the hygiene of the front desk employee was concerning. He was constantly touching his nose and then handling paperwork, keys, and other items without sanitizing his hands. It was unprofessional and off-putting. This kind of careless work and dismissive customer service makes it hard to trust anything done here. Goodyear, you need to do better. Hire people who actually care about the job, not just the bare minimum.
• KK

  kelly king

  Jul 22, 2025
  5.0
  Stopped in with an awful noise sounding like it was coming from my tire. Took my car right in and within 10 minutes figured out the problem and fixed it. Reuben was so nice and helpful they could of told me it was a much bigger problem but didn’t l. I am so grateful for him and the techs. I would go back in a minute for any repairs
• SB

  Suzanna Bailey

  Jul 17, 2025
  5.0
  I had to have my car towed and sent it to this Goodyear in Lynn. It was a fantastic experience from my initial phone call about towing my car to their lot to picking up my car after the repair. I interacted with quite a few people, including Aaron, Mike, Reuben, Phil, and John. All were very professional, proactive with communication, and helpful. They went above and beyond - even driving to Medford themselves to pick up a part for my car - to make sure I could get my car back as soon as possible. I wish all shops were this great to work with. Highly recommend!

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