AutoZone Auto Parts

4.2
312 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Boston Rd in Lynn, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lynn, MA or call us at (781) 584-1130.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
86 Boston St, Lynn, MA
01904, United States

Hours

Reviews

4.2
312 reviews
5 stars
195
4 stars
43
3 stars
35
2 stars
9
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like Isaiah, Daniel, and Angie for going above and beyond.

Product Knowledge

Several reviews indicated that while some staff were knowledgeable, others lacked basic automotive knowledge, leading to frustration among customers.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about poor service and unhelpful staff, particularly during busy times.

Inventory Issues

Customers frequently reported that the store was out of stock on essential parts and tools, leading to dissatisfaction.

Positive Atmosphere

Despite some negative feedback, many reviews reflected a friendly and welcoming atmosphere in the store.
  • TT
    Trinity
    1 day ago
    5.0
    They went above and beyond for a headlight replacement. Came outside to make sure the bulb was the correct size, only to find out the original light had a loose wire. I really appreciate the effort and time spent coming out to my car and looking at it with me. Thank you guys!
  • RC
    Ryan Carritte
    2 days ago
    5.0
    Cashier Nelson was professional and knowledgable. Helped set up and install the part.
  • JP
    Jason Hebert True Crime & Missing Persons
    2 days ago
    5.0
    5 stars all around from me. Unfortunately I can't remember the young man's name that rang me up, but he was great and informative. My car knowledge is zero, so even small issues tend to stress me out, but everyone in the store was informative, friendly, and welcoming. Nelson overheard and came right over to help me install the back light that I purchased. He was quick, efficient, and informative, explaining what he was doing as he did it so I could learn. At the end I even offered him a few bucks for the help and he declined, saying he was just happy to do his job and know that I was satisfied with the service. Give that man a raise. Great place.
  • EE
    ENM
    Jan 2, 2026
    5.0
    THANK YOU Isaiah Clemons and may the Lord Jesus Christ CONTINUE BLESSING and PROTECTING YOU!!
  • DB
    Dorothy Burke
    Nov 1, 2025
    5.0
    Berto didn’t ring me up, but he did over hear and was able to provide additional advise about checking my warranty for my battery (it wasn’t) and then installed my new battery for me. I deeply appreciated his willingness to get the job done. AutoZone should provide some lighting like a head lamp so he could see what he was doing better hands free. Berto said he was only part time, but give this guy a good year end bonus, he went above and beyond and set a good example for the rest of his coworkers.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Lynn, MA?

AutoZone Auto Parts in Lynn, MA is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 7:30 AM to 9:00 PM on Sunday.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup and same-day delivery services for customers.