Monro Auto Service and Tire Centers

4.1
332 reviews
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Business Details

77 Chelmsford Street, Lowell, MA
01851, United States
(978) 458-8499
https://locations.monro.com/ma/lowell/77-chelmsford-street

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
77 Chelmsford Street, Lowell, MA
01851, United States

Hours

Reviews

4.1
332 reviews
5 stars
239
4 stars
19
3 stars
7
2 stars
4
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Kim, Jose, and George for their exceptional service.

Repair Quality

Several reviews noted that the repairs were done well and that vehicles felt safer and drove better after service.

Pricing Concerns

There were mixed reviews regarding pricing, with some customers feeling they were overcharged or experienced unexpected costs.

Communication Issues

Multiple customers reported poor communication, including lack of follow-up and unclear explanations about services and pricing.

Professionalism

While many staff members were described as professional, there were complaints about rude behavior from some employees, impacting customer experiences.
  • YM
    Yolanda Mendoza
    Nov 6, 2025
    5.0
    El servicio fue muy profesional quedé muy conforme en el trabajo la atención del trabajador excelente .
  • VN
    Vic Novoa
    Oct 28, 2025
    5.0
    Friendly, detailed, safe. Good work!
  • TF
    Thomas Fahlberg
    Oct 17, 2025
    5.0
    Excellent service for a difficult repair. I had a broken flex joint. They new part was not made specifically for my car and my exhaust system was missing one of the four catalytic converters. The crew had to spot weld then adjust it then fully weld it. They were able to fit it back on with the new converter. Very good work.
  • LE
    Lovey Emmanuel
    Oct 9, 2025
    5.0
    John provided great service with out hesitation, will be back for sure!!
  • LM
    Lucia Milite
    Oct 9, 2025
    5.0
    The entire staff goes above and beyond our expectations on every visit. They are thorough in diagnosing car issues and the pricing is very fair! Our cars drive better and are safer after each visit. We will be lifetime customers!!
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Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers in Lowell offer?

Monro provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and specializes in tire changes with brands like Goodyear and Cooper.

What are the operating hours for Monro Auto Service and Tire Centers in Lowell?

They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and closed on Sunday.