Jiffy Lube

4.5
467 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in LOWELL. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1713 Middlesex St, Lowell, MA
01851, United States

Hours

Reviews

4.5
467 reviews
5 stars
352
4 stars
62
3 stars
15
2 stars
10
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently praised the quick service, often mentioning being in and out in under 20 minutes.

Staff Professionalism

Many reviews highlighted the friendly, professional, and knowledgeable staff who provided excellent customer service.

Upselling Concerns

Several customers expressed frustration over upselling tactics and unexpected charges for additional services.

Mixed Experiences

While many had positive experiences, some customers reported issues with service quality and dissatisfaction with the work done.

Location Praise

The Lowell, MA location received specific commendations for its staff and service quality.
  • MC
    Malina Coleone
    3 days ago
    5.0
    I went in at 550 and asked if they were still doing oil changes. He said yes so I pulled my car in and they began working on it immediately. Car was done by 6 right on tike for them to close up shop and go home. These guys are the best! 10/10 recommend!
  • PF
    Patrick Fallon
    Nov 16, 2025
    2.0
    15 min. You don't have to leave your car. Most I ever paid for an oil change... Over $100.00 for synthetic, with a %20 discount for a V6 Tacoma... Ouch!
  • EE
    Emily “Emmy”
    Nov 12, 2025
    1.0
    Brought recently bought car in to ask for air in tires. The guy that helped me was nice at first until he saw i wasn't in their system. He was about to top off my oil due to being slightly low but then turned me away. Didn't even take consideration that id pay for the oil they were going to top off. But just sent me on my way with no care. Not going back again for that type of service.
  • LS
    Loris Seedhom
    Nov 4, 2025
    1.0
    I had the oil changed three months prior, and the man told me to come back after 1,500 miles or three months for a top off at no charge. I was surprised by this offer. After three months, while driving with my wife and children, the car suddenly lost speed, the engine lights came on, and the engine made a strange noise. We were almost in an accident, but we were protected. I discovered that the engine oil was very low and incomplete, even though there were no leaks. then I understood why the man had told me to return for a top off .
  • AC
    Across the Border corporation
    Oct 25, 2025
    1.0
    Just went there asked them to check my tire and fluids after purchasing an oil change and none of that was done. I had a coupon and the manager would not accept it. I hate this place.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service