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Jiffy Lube

4.5
(483 reviews)

Business Details

1713 Middlesex St, Lowell, MA
01851, United States
(978) 458-1200
https://www.jiffylube.com/locations/ma/lowell/364

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in LOWELL. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1713 Middlesex St, Lowell, MA
01851, United States

Hours

Reviews

4.5
483 reviews
5 stars
366
4 stars
63
3 stars
16
2 stars
10
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the quick and efficient service, often completing oil changes in under 20 minutes.

Staff Professionalism

The staff received high marks for being friendly, courteous, and knowledgeable, contributing to a positive customer experience.

Upselling Concerns

Several reviews mentioned aggressive upselling tactics for additional services, leading to dissatisfaction among some customers.

Mixed Quality of Service

While many customers reported excellent service, there were notable complaints about poor quality control and issues with oil changes.

Customer Loyalty

Numerous repeat customers expressed satisfaction with the service, indicating a strong customer loyalty to the location.
  • JC
    Jessica Callahan
    Feb 20, 2026
    3.0
    Fast and easy oil change. But they changed a filter that later costs me $60 but I would have done myself for only $10 they should at least ask before doing anything extra.
  • SE
    Sanny Em
    Feb 19, 2026
    5.0
    Brought my car in and was out within 20 mins. They were extremely friendly and even gave me $20 off! Charging a lot less than my mechanic. They gained a customer for life.
  • RS
    Rakesh Somashekar
    Jan 26, 2026
    5.0
    I had Joseph handle both of my cars for oil change. He was just amazing. I had an issue with a gift card purchase but he was kind enough to resolve it and make it work. Will visit here again for future oil changes.
  • AL
    Alexa lust
    Jan 10, 2026
    5.0
    Thanks to all the guys, you all were very kind and informative about what I needed.
  • CM
    Colin Massey
    Jan 2, 2026
    5.0
    Ended up having a medical emergency in the lobby. Employees personally assisted me and called an ambulance. When I was able, they completed my oil change and held my car until I was able to pick it up. 100/10 best people ever

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service

Brand Certified Facts from Jiffy Lube

Jiffy Lube partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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