AutoZone Auto Parts

4.3
379 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Church Street in Lowell, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lowell, MA or call us at (978) 452-2999.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
177 Church St, Lowell, MA
01852, United States

Hours

Reviews

4.3
379 reviews
5 stars
236
4 stars
81
3 stars
23
2 stars
10
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.

Product Issues

Several reviews highlighted problems with product quality and incorrect parts being sold, leading to customer dissatisfaction.

Staff Attitude

While many reviews mentioned friendly and helpful staff, there were also complaints about rude behavior and poor customer service experiences.

Store Availability

Customers expressed frustration with the store's inconsistent hours and availability of products, with some reporting long waits or being unable to find what they needed.

Overall Experience

The overall sentiment was mixed, with some customers having excellent experiences while others reported significant issues, particularly with service and product reliability.
  • NT
    Nick tarani
    Nov 10, 2025
    5.0
    Always a good experience, especially when David is there to help answer questions and provide all available options.
  • SB
    shine bright
    Aug 21, 2025
    5.0
    Amazing customer service
  • SS
    sabir sediqyar
    Jun 1, 2025
    1.0
    worst place to buy auto parts. they don't fellow their own policy the fact is when buy parts they say that their parts has warranty for 3 months but if you it take there they don't refund you. by the way rude staff.
  • VY
    Vivian Skylar Yeaman
    Jun 1, 2025
    1.0
    I bought a lightbulb for my car here, it burned out after less than 3 months and they refused to refund me or give me a new bulb. The staff was rude and implied first that I destroyed the bulb, then that it was a problem with my car and not the defective bulb they sold me. Don't buy headlight bulbs from here, you'll waste your money.
  • NC
    Neimar Carvalho
    Jun 1, 2025
    5.0
    AutoZone is awesome. I love that place, and they have everything I need. I actually need to go there today.😁

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Lowell, MA?

AutoZone Auto Parts is open Monday to Saturday from 7:30 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts in Lowell offer in-store pickup and same day delivery?

Yes, the store offers in-store pickup and same day delivery services.