Mazda DealerCar DealerUsed Car DealerAuto Repair Shop
495 Mazda Dealership is located in Lowell, MA. We are a full service Mazda Dealership. We have award winning customer service and in stock inventory of new Mazda Vehicles including: Mazda CX-5, Mazda CX-30, Mazda CX-50, Mazda CX-70, Mazda CX-90, Mazda3 sedan, and the Mazda CX-90 PHEV. We also have Certified Pre-Owned Mazda Vehicles as well as an entire Used Vehicle Selection. Check out our Monthly Mazda Specials. We also have a full certified Mazda service department. When you shop at 495 Mazda, You Are Family!
Customers consistently praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Emily, Natasha, and Alex.
Service Quality
Many reviews highlighted the thoroughness and professionalism of the service department, with positive feedback on communication and timely updates.
Sales Experience
The dealership is noted for its low-pressure sales approach, with customers appreciating the knowledgeable staff and smooth buying process.
Mixed Feedback
While many customers had positive experiences, some expressed dissatisfaction with service pricing and specific service issues, indicating room for improvement.
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Gayle
2 days ago
5.0
I recently leased a new CX 5 and I am so pleased with my experience with this dealership. Sean and Savan were extremley professional and made the entire process simple. My car was ready on time, emaculate and any questions I had regarding certain features, they answered them immediately and with patience.
A great place to purchase/lease a car and very welcoming .
I was disappointed that I did not meet Whitney. Maybe when I bring the car in for service ,she will be there.
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Eric
6 days ago
5.0
Check in was easy and quick. Check in personal were professional and friendly. Mechanic gave a thorough review. The wait was a little long but comfortable sitting area helped. Pricing was ok. Overall very happy
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Scott Edwards
Feb 14, 2026
5.0
Best place to purchase and have your vehicles serviced. Always informative and communicates well on the service process! 495 dealerships are solid and will always consider them 1st when buying a new vehicle because the service and customer 1st feeling!
JJ
julie
Feb 9, 2026
5.0
I can’t express what a joy it was to do business with the entire dealership from start to finish. Everyone I came in contact with was engaging and lovely. As an older woman, I’m sure that can be a challenge sometime, but they made this as simple as I could’ve ever hoped for. This is a dealership I would like to do business with and continue to do so and by the way, I did get a car lol
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Mohammed Hani
Feb 6, 2026
5.0
Great experience working with Chris. He was responsive, straightforward, and followed through on what he promised. The process was smooth from start to finish and there were no surprise fees or last-minute changes. He communicated clearly and made everything easy. Whether you’re buying remotely or in person, he’s a solid and trustworthy salesperson. Would definitely recommend working with him.