Business Details
About
Mazda DealerCar DealerUsed Car DealerAuto Repair Shop
495 Mazda Dealership is located in Lowell, MA. We are a full service Mazda Dealership. We have award winning customer service and in stock inventory of new Mazda Vehicles including: Mazda CX-5, Mazda CX-30, Mazda CX-50, Mazda CX-70, Mazda CX-90, Mazda3 sedan, and the Mazda CX-90 PHEV. We also have Certified Pre-Owned Mazda Vehicles as well as an entire Used Vehicle Selection. Check out our Monthly Mazda Specials. We also have a full certified Mazda service department. When you shop at 495 Mazda, You Are Family!
Location
Hours
Reviews
4.8
2,072 reviews
5 stars
1,851
4 stars
108
3 stars27
2 stars19
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, professional, and helpful staff, highlighting specific employees like Emily and Alex for their exceptional service.
Sales Experience
The dealership is noted for its low-pressure sales approach, with customers appreciating the transparency and willingness to negotiate on prices.
Service Quality
Overall, customers reported positive experiences with service appointments, noting quick turnaround times and effective communication regarding repairs.
Mixed Feedback
While many reviews are positive, there are some negative experiences regarding pricing discrepancies and service quality, indicating room for improvement.
- LTLee Tucker5 days ago5.0The service people at 495 Mazda were fantastic. Big shout out for Natasha, I don’t live in the area and was traveling through when my check engine light came on. I explained to her the situation and she was able to work me in that day I for a diagnosis. By the end of the day, the problems had been identified and they committed to having the parts and repairs completed the next day.
- MFMichael Fiore6 days ago5.0The dealership and all the people there are awesome to deal with! There is definitely a culture of service and caring about customers. Savon was awesome! He made everything extremely easy as we navigated my deal. He even helped me get my bike rack onto my new car! The prices here are always some of the best, and all the people here are always willing to go the extra mile to make you happy.
- JGJustine GorodeckiJan 5, 20265.0Very happy with today’s service. Natasha was great to deal with, the work was relatively fast, always like the service video, the waiting area is comfortable and most importantly my 11 year old car did not need anything beyond the standard oil and similar work. Have been coming to 495 Mazda for years and attribute the good condition of my car to its service department.
- WMWilliam MahoneyJan 3, 20265.0About a year ago I had pretty much given up on this dealer. I purchased my Mazda here and was pretty upset with the service dept. Many reasons I won't get into. However, I recently walked in to have a chat with them. All new folks in the service center which gave me hope. I met with Natasha today and she was a delight to deal with. Extremely transparent which I really appreciated and due to that, I will be coming back.
- KMKelly McDonaldDec 31, 20254.0The communication of the staff from start to finish was great! Video was very helpful of issue but unfortunately, price to have it done was astronomical in comparison to other auto body places. Honestly would have had it completed at Mazda if the cost was even remotely in the same price range (and I understand the whole factory parts,etc.-but it was a third of the price 2 other places I contacted).
Frequently Asked Questions About 495 Mazda
Where is 495 Mazda located?
495 Mazda is located at 720 Rogers St., Lowell, MA 01852, in the Belvidere neighborhood.
What types of Mazda vehicles are available at 495 Mazda?
495 Mazda offers new Mazda vehicles including the Mazda CX-5, CX-30, CX-50, CX-70, CX-90, Mazda3 sedan, and the Mazda CX-90 PHEV, as well as Certified Pre-Owned and a full selection of used vehicles.
What are the operating hours of 495 Mazda?
495 Mazda is open Monday to Thursday from 9:00 AM to 7:00 PM, Friday 9:00 AM to 6:00 PM, Saturday 9:00 AM to 5:00 PM, and Sunday 11:00 AM to 4:00 PM.
Does 495 Mazda have a service department?
Yes, 495 Mazda has a full certified Mazda service department for vehicle repairs and maintenance.
What payment options does 495 Mazda accept?
495 Mazda accepts American Express, Cash, Check, Discover, Financing, MasterCard, and Visa for payments.
What is the contact phone number for 495 Mazda?
You can contact 495 Mazda at +1 351-221-7039 (local) or +1 978-454-9300 (main).
Where can I browse new Mazda vehicles online from 495 Mazda?
You can view the new Mazda vehicle inventory at https://www.495mazda.com/searchnew.aspx.
Are there other automotive dealers near 495 Mazda?
Yes, nearby automotive dealers include Mazda USA, 495 Chrysler Jeep Dodge, and Greater Lowell Buick GMC Inc., which provide alternative vehicle options and services in Lowell.
What nearby places can I visit for dining before or after visiting 495 Mazda?
Nearby dining options include Milan Pizza Lowell and Milan Family Restaurant & Pizzeria, both serving great pizza and restaurant fare close to 495 Mazda.
What local services are available near 495 Mazda for insurance and financing?
Nearby services include Silva Bros for auto loans and O'Hearn Insurance Agency for insurance needs, helping customers with financing and protection options nearby.