Certified by Sullivan Tire & Auto Service • Mar 01, 2026
Reviews
4.5
246 reviews
5 stars
192
4 stars
26
3 stars3
2 stars2
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, accommodating, and professional service they received, highlighting the staff's willingness to help and provide clear communication.
Honesty and Transparency
Customers appreciated the lack of upselling and pressure tactics, noting that the service was straightforward and trustworthy.
Efficiency
Several reviews mentioned quick turnaround times for services, with many customers expressing satisfaction with the speed and efficiency of repairs and tire changes.
Mixed Pricing Feedback
While some customers found the pricing fair and comparable to competitors, others expressed concerns about perceived overcharging for certain services.
Inconsistent Experiences
A few reviews indicated negative experiences related to customer service and communication, suggesting that while many had positive interactions, there were notable exceptions.
MM
Mike McAllister
6 days ago
5.0
Friendly atmosphere, A good, Well informed bunch. I had a set of tires put on in January, Had slight Leak around The valve stem they took it in and fixed it no problem,and no Xtra charges.
YM
Younique Me
Feb 20, 2026
5.0
Honest, reliable, informative, helpful, friendly, repairs done, right service!
CD
Color Designer
Jan 29, 2026
5.0
I had one of the most unexpectedly positive service experiences recently at Sullivan Tire in Leominster, MA.
I brought my car in for new tires and an alignment and, like many customers, mentally prepared for the familiar follow-up call. You know the one: additional recommendations, upgraded options, a sense of urgency to add “just one more thing” while the car is already on the lift.
That call never came.
Instead, I received a simple message: “Just wanted to let you know your car is ready for pickup.”
That was it.
When I arrived, I mentioned to the associate that I had fully expected some form of tire or service upsell, based on past experiences with competitors. He smiled and said, “Yeah… that’s not us.”
That brief exchange said a lot.
The experience felt respectful, transparent, and refreshingly customer-first. No pressure. No manufactured urgency. Just competent service delivered exactly as requested.
In an industry where trust can feel transactional, this stood out. Well done to the Sullivan Tire Leominster team for proving that professionalism and restraint still matter.
BW
Bryan Walters
Dec 23, 2025
5.0
Friendly, accommodating, competent, fair pricing, a pleasure to do business with, I'll be back!
JL
John L
Oct 20, 2025
4.0
This was my first time using Sullivan Tire in Leominster, and I was really impressed. The price was comparable to other shops, but the service stood out—friendly, professional, and quick. They made the whole experience easy and stress-free. I’ll definitely be going back for future service.
Frequently Asked Questions About Sullivan Tire & Auto Service
What are the regular business hours of Sullivan Tire & Auto Service?
Sullivan Tire & Auto Service is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 7:30 AM to 5:00 PM, and closed on Sundays.
Does Sullivan Tire & Auto Service offer services on holidays?
Yes, on December 31, 2025, Sullivan Tire & Auto Service will be open from 7:30 AM to 5:00 PM.
Where is Sullivan Tire & Auto Service located?
It is located at 162 Main Street, Leominster, MA 01453, United States.
What types of auto services does Sullivan Tire & Auto Service provide?
They offer tire services, auto repair, oil changes, and wheel alignment services.
Can I visit Sullivan Tire & Auto Service without an appointment?
Yes, they do not require appointments, but you can schedule services online if you prefer.
Does Sullivan Tire & Auto Service have facilities like restrooms and free Wi-Fi?
Yes, they have restrooms and provide free Wi-Fi for customers.
Does Sullivan Tire & Auto Service offer curbside or in-store pickup?
Yes, they offer both curbside and in-store pickup options.
How can I contact Sullivan Tire & Auto Service?
You can call them at +1 978-534-9112 or visit their website at https://www.sullivantire.com/.
What nearby auto-related businesses can I visit if I'm at Sullivan Tire & Auto Service?
Nearby auto-related businesses include Valvoline Instant Oil Change for quick oil services, Leominster Service Center for automotive repairs and emissions inspections, and Monro Auto Service and Tire Centers for brake and tire services.
Are there any nearby places to eat or relax after visiting Sullivan Tire & Auto Service?
Yes, you can visit Crown Fried Chicken or Sookie's Burgers & Fried Chicken for a meal, and Carter Park for a relaxing outdoor space nearby.
What local facilities are near Sullivan Tire & Auto Service that could be useful for customers?
Nearby facilities include Tedeschi Food Shops for groceries, St. Leo's Catholic Church for religious services, and Appleseed Dental for healthcare needs.
Brand Certified Facts from Sullivan Tire & Auto Service
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Certified March 01, 2026Yext Knowledge Graph
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