AutoZone Auto Parts

4.2
277 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Central St. in Leominster, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Leominster, MA or call us at (978) 840-3387.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
308 Central St, Leominster, MA
01453, United States

Hours

Reviews

4.2
277 reviews
5 stars
169
4 stars
55
3 stars
15
2 stars
4
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor service experiences.

Staff Knowledge

Several reviews highlighted knowledgeable staff who provided assistance and installation help, but there were also complaints about staff being unhelpful or dismissive.

Product Availability

Customers appreciated that the store often had the parts they needed in stock, although some reported issues with incorrect orders and stock discrepancies.

Store Management

Concerns were raised about management behavior, with reports of unprofessional conduct and poor treatment of employees, impacting customer experiences.

Overall Experience

While many customers had positive experiences and praised the service, there were significant complaints regarding specific employees and inconsistent service quality.
  • KK
    Kenny
    Nov 7, 2025
    1.0
    I’m absolutely fed up with the big guy with long hair and a filthy gray shirt who works at this AutoZone. Every single time I call the store and he answers, he tells me the parts I need are “not in stock.” But the moment I come in and talk to someone else, they always have what I need sitting right there! This has happened multiple times — it’s not a coincidence. I’ve even watched this guy hang up the phone and just walk away like he couldn’t care less. He’s rude, lazy, and clearly doesn’t want to do his job. It’s unbelievable that AutoZone allows someone like this to keep working there. He’s driving customers away. Please remove this person from your store. He has been nothing but useless and a complete embarrassment to your company.
  • PM
    Paulina Mensah
    Sep 15, 2025
    5.0
    Great customer service
  • JJ
    Joel
    Aug 28, 2025
    4.0
    Nice staff, always helpful
  • AT
    Amanda Thornton
    Aug 26, 2025
    1.0
    Bought a battery and they just stared at me when I asked if someone could help install it. 0/10 for customer service. I will never be back to this location. I see the person walking outside with other people to help with things but apparently cant help me even carry a battery to the car. Rude.
  • PC
    Paul Cormier
    Aug 14, 2025
    5.0
    Good service

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts in Leominster, MA?

AutoZone Auto Parts in Leominster is open Monday through Friday from 7:30 AM to 9:00 PM, Saturdays from 8:00 AM to 9:00 PM, and Sundays from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Leominster?

AutoZone Auto Parts is located at 308 Central St, Leominster, MA 01453, USA.