Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Central St. in Leominster, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Leominster, MA or call us at (978) 840-3387.
Mixed reviews on customer service; some employees are praised for being helpful, while others are criticized for rudeness and lack of assistance.
Staff Behavior
Concerns raised about unprofessional behavior from certain staff members, including dismissive attitudes and inappropriate treatment of customers.
Product Availability
Customers appreciate that the store usually has the parts they need, but there are complaints about incorrect orders and stock issues.
Installation Assistance
While some customers received help with installations, others reported being ignored or denied assistance.
ID
Ivan Duthrá
Jan 3, 2026
2.0
Nunca tienen los repuestos que uno busca ,
KK
Kenny
Nov 7, 2025
1.0
I’m absolutely fed up with the big guy with long hair and a filthy gray shirt who works at this AutoZone. Every single time I call the store and he answers, he tells me the parts I need are “not in stock.” But the moment I come in and talk to someone else, they always have what I need sitting right there! This has happened multiple times — it’s not a coincidence.
I’ve even watched this guy hang up the phone and just walk away like he couldn’t care less. He’s rude, lazy, and clearly doesn’t want to do his job. It’s unbelievable that AutoZone allows someone like this to keep working there. He’s driving customers away.
Please remove this person from your store. He has been nothing but useless and a complete embarrassment to your company.
PM
Paulina Mensah
Sep 15, 2025
5.0
Great customer service
JJ
Joel
Aug 28, 2025
4.0
Nice staff, always helpful
AT
Amanda Thornton
Aug 26, 2025
1.0
Bought a battery and they just stared at me when I asked if someone could help install it. 0/10 for customer service. I will never be back to this location. I see the person walking outside with other people to help with things but apparently cant help me even carry a battery to the car. Rude.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours for AutoZone Auto Parts in Leominster, MA?
AutoZone Auto Parts in Leominster is open Monday through Friday from 7:30 AM to 9:00 PM, Saturdays from 8:00 AM to 9:00 PM, and Sundays from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Leominster?
AutoZone Auto Parts is located at 308 Central St, Leominster, MA 01453, USA.
What types of auto parts and products does AutoZone Auto Parts offer?
AutoZone offers a range of products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts in Leominster offer in-store pickup and same-day delivery?
Yes, this location offers both in-store pickup and same-day delivery services.
Which automotive brands are available at AutoZone Auto Parts in Leominster?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Leominster for customer service?
You can reach their customer service via phone at (978) 840-3387 or email at customer.service@autozone.com.
What nearby automotive repair shops can I visit when shopping at AutoZone on Central St?
Nearby automotive repair options include Leominster Auto Repair, A P Auto, and A&P Auto Inc, which can assist with repairs after purchasing parts at AutoZone.
Are there dining options close to AutoZone Auto Parts in Leominster?
Yes, Cristina's Restaurant and Papous Pizzas are nearby and great places to enjoy Italian and American cuisine before or after your visit.
What services are available nearby for customers wanting beauty or spa treatments after visiting AutoZone?
Nearby options include Lu Spa, Palazzo Massage, Wicked Hair Studio, and Allure Salon & Spa for health, beauty, and relaxation services.
Does AutoZone have a social media presence where I can get updates or contact them?
Yes, AutoZone Leominster is on Facebook with the page 'AutoZoneLeominsterMA' and on Twitter under the handle @autozone.