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AutoZone Auto Parts

4.2
(283 reviews)

Business Details

308 Central St, Leominster, MA
01453, United States
(978) 840-3387
https://www.autozone.com/locations/ma/leominster/308-central-st.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Central St. in Leominster, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Leominster, MA or call us at (978) 840-3387.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
308 Central St, Leominster, MA
01453, United States

Hours

Reviews

4.2
283 reviews
5 stars
173
4 stars
55
3 stars
15
2 stars
5
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being rude or dismissive.

Product Availability

Customers frequently report issues with stock availability, with many stating that the store often does not have the parts they need.

Staff Knowledge

There are varying opinions on staff knowledge; some customers commend the expertise of certain employees, while others express frustration over a lack of product knowledge.

Store Environment

Several reviews mention a negative store atmosphere, with complaints about employees chatting and ignoring customers, leading to a poor shopping experience.
  • KK
    Karl
    Jan 26, 2026
    5.0
    Ronald and Ayden were super quick with helping me out and extremely kind. They were also very knowledgeable and offered a store discount which was very nice! Thanks gents!
  • JC
    Jeff Cordio
    Jan 21, 2026
    1.0
    Went in around 10am to get a cabin air filter, waited at checkout for 20 minutes while all the employees were just chit chatting in a circle and glancing over at me and not once acknowledged me so I ended up leaving without what I came in there for and ordered what I needed on rock auto for cheaper. Poor customer service and those employees need to be retrained to know that it is a workplace and not a hangout spot to gossip like school girls and get paid for it
  • ID
    Ivan Duthrá
    Jan 3, 2026
    2.0
    Nunca tienen los repuestos que uno busca ,
  • KK
    Kenny
    Nov 7, 2025
    1.0
    I’m absolutely fed up with the big guy with long hair and a filthy gray shirt who works at this AutoZone. Every single time I call the store and he answers, he tells me the parts I need are “not in stock.” But the moment I come in and talk to someone else, they always have what I need sitting right there! This has happened multiple times — it’s not a coincidence. I’ve even watched this guy hang up the phone and just walk away like he couldn’t care less. He’s rude, lazy, and clearly doesn’t want to do his job. It’s unbelievable that AutoZone allows someone like this to keep working there. He’s driving customers away. Please remove this person from your store. He has been nothing but useless and a complete embarrassment to your company.
  • PM
    Paulina Mensah
    Sep 15, 2025
    5.0
    Great customer service

Brand Certified Facts from AutoZone Auto Parts

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Certified March 01, 2026Yext Knowledge Graph
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