Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Lawrence #3220 in Lawrence, MA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lawrence, MA or call us at (978) 685-6212.
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for being unprofessional and inattentive.
Staff Knowledge
Several customers highlighted the staff's knowledge and ability to assist with finding the right parts, though there were complaints about staff being unhelpful or incompetent.
Wait Times
Many reviews mentioned long wait times, both in-store and on the phone, leading to frustration among customers.
Product Availability
Customers appreciated the variety of parts available, but there were instances of items being out of stock or incorrect orders being fulfilled.
Pricing
While some customers found prices reasonable, others felt that certain items were overpriced.
JN
j nguyen
Dec 29, 2025
5.0
I came in for a check engine read. I was assisted by Yohann he went above and beyond to help me out. Look under my hood, broke down the diagnostic and made Recommendations. Really appreciate the help I will be back.
RT
Rafael Torres
Dec 11, 2025
1.0
Had a very bad experience there today multiple employees walked by me while I was standing in line and said sorry I punched out and laughed so I waited about ten minutes and the girl standing there took someone else from the line and I asked if she just didn’t see me or was I invisible and she laughed I will never go there again and will speak to my friends from going there.
AL
Anthony Lugo
Dec 5, 2025
5.0
Muy Buenos El Servicio Y La Atención Al Clientes Glenny polanco muy buena atención de ellas
YM
Yoel Toledano Morales
Dec 3, 2025
5.0
Buenos días el personal que atiende Colon M tube buena experiencia con ella ganándose 5 estrellas conmigo
KK
Kaira
Nov 30, 2025
5.0
Great service and helpful team! Josué R helped me with my windshield wiper. Thank you!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts in Lawrence, MA?
AutoZone Auto Parts in Lawrence, MA is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 7:30 AM to 9:00 PM on Sunday.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for your convenience.
What types of products can I find at AutoZone Auto Parts?
You can find a wide range of products such as auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which automotive brands are available at AutoZone Auto Parts in Lawrence?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the address and contact number for AutoZone Auto Parts in Lawrence?
The store is located at 380 Broadway, Lawrence, MA 01841. You can reach them at (978) 685-6212.
Are there any nearby places where I can grab food before or after visiting AutoZone Auto Parts?
Yes, nearby food options include Jade Garden (Chinese and Asian cuisine), Little Caesars Pizza, Master Pizza Tropical (Caribbean), and Pizza by Ozzie, all within close proximity.
Can I find any convenience stores or markets near AutoZone Auto Parts?
Nearby convenience and grocery stores include E Market, B And J Market Inc, Store 24, and Sam's Food Stores, making it easy to combine errands.
What automotive-related services or stores are close to AutoZone Auto Parts?
Nearby automotive services and stores include U-Haul of Lawrence (truck rentals), U-Haul Moving & Storage Lawrence (automotive repair), Tenares Tire Services, Supreme Auto Detailing, Vargas Used Auto Sales, and Duarte Auto Sales.
Does AutoZone Auto Parts offer curbside pickup?
Yes, AutoZone Auto Parts provides curbside pickup for customer convenience.
How can I get more information or assistance from AutoZone Auto Parts?
You can contact customer service via email at customer.service@autozone.com or by calling (978) 685-6212. Additionally, check their website or Facebook page for updates.