Many customers praised the friendly and helpful staff, highlighting quick service and good communication, although some reported rude interactions.
Pricing Transparency
Several reviews mentioned issues with pricing transparency, with some customers feeling they were charged without prior consent or explanation.
Service Quality
Overall, customers appreciated the quality of service, with many noting efficient tire installation and repairs, though there were complaints about mistakes and poor handling of certain situations.
Appointment Management
Customers generally found it easy to schedule appointments, but some experienced issues with availability and service delays.
DF
Dale Fakes
Dec 22, 2025
5.0
Had car serviced today and was very pleased. Quick service, friendly staff, great communication and great customer service.
Will recommend this company to anyone.
LE
Laura Eustis
Dec 13, 2025
1.0
I was charged $75 per tire without my consent or prior disclosure which is double the normal price.
This pricing was never explained or authorized, and I only learned of it after the work was done.
When you’re dealing with a service business, transparency matters and this experience lacked it.
I would not return and would caution others to get pricing in writing before agreeing to any work.
LN
Lyubomir Nedkov
Dec 2, 2025
5.0
Highly recommended. I had 4 new tires installed. The price and service quality were amazing.
MO
Michael S. O'Keefe
Oct 9, 2025
5.0
Sullivan Tire in Hyannis, MA is a place where I will bring my business to . They are very helpfull and treat there customers very good. I am very happy with the tires I purchased there and the level of service that they provided. I would highly recommend them for your tires.
LG
laura Gilmore
Sep 20, 2025
5.0
Brett always takes care of me. He gets me in quickly and treats me with respect and care as he explains what is needed.
Frequently Asked Questions About Sullivan Tire & Auto Service
What are the operating hours of Sullivan Tire & Auto Service?
Sullivan Tire & Auto Service is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 7:30 AM to 5:00 PM, and closed on Sundays. On December 31, 2025, they will be open from 7:30 AM to 5:00 PM.
Where is Sullivan Tire & Auto Service located?
The business is located at 55 Airport Rd, Hyannis, MA 02601, USA.
Does Sullivan Tire & Auto Service require appointments for their services?
No, appointments are not required to receive service at Sullivan Tire & Auto Service.
Can customers purchase tires and auto products in-store at Sullivan Tire & Auto Service?
Yes, Sullivan Tire & Auto Service offers in-store shopping and curbside pickup options.
Does Sullivan Tire & Auto Service provide mechanic services?
Yes, the business has mechanics available for auto repair and maintenance services.
Are there restroom facilities at Sullivan Tire & Auto Service?
Yes, restrooms are available for customers at the location.
Is free Wi-Fi available at Sullivan Tire & Auto Service?
Yes, free Wi-Fi is offered to customers on-site.
What nearby automotive repair shops can customers find near Sullivan Tire & Auto Service?
Customers can find nearby automotive repair shops such as John's Collision Restoration, Angels Touch Auto Recondition, Ira Toyota of Hyannis Detail Center, and Premium Auto Body & Repair.
What nearby places can customers visit before or after their auto service at Sullivan Tire & Auto Service?
Customers might enjoy visiting Whole Foods Market for groceries or Papa Gino's for pizza, both located nearby for convenient shopping or dining before or after an auto service appointment.
Are there mobile phone stores near Sullivan Tire & Auto Service where customers can shop?
Yes, T-Mobile is a nearby mobile phone store offering accessories and telecommunications services, which customers can visit.