Jiffy Lube

4.2
538 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire ShopJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in HYANNIS. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
1209 Pitchers Way, Hyannis, MA
02601, United States

Hours

Reviews

4.2
538 reviews
5 stars
360
4 stars
71
3 stars
27
2 stars
11
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service quality, including incomplete oil changes and inexperienced staff.

Customer Experience

Mixed feedback on customer service; while some praised friendly staff, many others described rude interactions and long wait times.

Management Issues

Several reviews indicated dissatisfaction with management, particularly regarding new policies and lack of accountability for mistakes.

Pricing Concerns

Customers expressed frustration over high prices for services and perceived upselling of unnecessary products.

Inconsistency

There were significant inconsistencies in service delivery, with some customers having great experiences while others faced serious issues.
  • LI
    LR Siding Services Inc
    Jan 5, 2026
    5.0
    Very good
  • SI
    Sean Iliffe
    Dec 30, 2025
    5.0
    Super fast, fair price
  • ZA
    zain aamer
    Dec 3, 2025
    1.0
    I took both of my cars to Jiffy Lube and had one of the worst service experiences I’ve ever had. The staff seemed young and inexperienced, and they didn’t even bother to top off any of my fluids. They also put the wrong grade of oil in my VW, and even after the oil change my car is still showing “service due.” To make matters worse, they damaged the oil pan on my BMW and are refusing to take any responsibility for it. Now I’m left dealing with the mess they created. Save your money and your car and go somewhere else. I will never return.
  • LL
    l0ft
    Nov 29, 2025
    1.0
    Staff is unfriendly and now demanding that they are the only ones allowed to move vehicles in and out of the garage. Furthermore this places takes forever. I waited for 15 minutes with one truck in bay one before one of the staff members finally put his phone down to come and tell me that he had to be the one to drive my truck in. I asked when that became a thing and what I am assuming was a manager out if uniform was walking by with his lunch after spending at least 15 minutes in his car called over his shoulder that he’s had “two of my guys hit by cars and one car drove into the hole”. I’ve worked at a Jiffy Lube before, and I’m fairly certain that doesn’t automatically become the policy. Don’t let the “under new management” sign fool you. This places takes forever still sucks and I will never go here again.
  • CG
    carol gray
    Nov 22, 2025
    1.0
    Worst experience ever young unexperienced technicians did not put enough oil in my car never checked my tire pressure. Didn’t look at air filter. no washer fluid put in. I thought something was wrong when I was in and out in 10 minutes so I came home and checked nothing was done. Do not recommend the Jiffy Lube in Hyannis.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service