Enterprise Rent-A-Car

4.1
320 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Hyannis, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hyannis location today.

Location

Enterprise Rent-A-Car
332 Iyannough Rd, Hyannis, MA
02601, United States

Hours

Reviews

4.1
320 reviews
5 stars
209
4 stars
43
3 stars
10
2 stars
9
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their efficiency and willingness to assist.

Cleanliness

Several reviews noted that the vehicles were clean and well-maintained, although some customers reported receiving dirty cars.

Reservation Issues

Multiple customers experienced problems with reservations, including overbooking and receiving different vehicles than expected.

Communication Problems

There were complaints about poor communication from staff regarding vehicle availability and rental policies.

Mixed Experiences

While many customers had positive experiences, there were also significant complaints about rude staff and unresolved issues.
  • SS
    Sara Sargent
    Nov 14, 2025
    5.0
    Great experience. Easy to work with and accommodating.
  • DR
    Dalia R
    Oct 6, 2025
    4.0
    砖讬专讜转 诪爪讜讬谉. 讛讞诇讬驻讜 诇谞讜 专讻讘. 讘拽讜讚诐 讛讬讛 驻谞爪'专. 讗讘诇 诇讗 讛讬讛 诇讛诐 专讻讘 Suv
  • CR
    Cheryl Rowland
    Oct 3, 2025
    5.0
    Awesome experience! I was able to pick up my rental car at the body shop where my car was repaired. The rental fee was very reasonable. The car was very clean and in excellent condition. 馃憣
  • PI
    P I
    Oct 3, 2025
    1.0
    Horrible experience with Nicholas Narducci
  • PK
    Patricia Kilmartin-Long
    Sep 6, 2025
    3.0
    The car was smaller than the one that I wanted to order on-line just prior, so I had inconcise information via telephone. I had received a small Nissan vehicle, which I am taller than, and the windows were very dirty. I was told twice by Enterprise near Auto Zone- that I could have a ride to my car at the auto shop, yet at the time of the needed ride an Enterprise employee did not have the means to give myself and another customer a ride. We had been told, "To get an Uber or Taxi." The vehicle price was $57.00, so the car cost was reasonable. Enterprise Customer Service was personable, but unaccommodating with getting me a ride past the Airport Rotary, which has no side walks, etc. I would have liked the ride twice that I had been promised!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Hyannis offer?

Enterprise Rent-A-Car in Hyannis offers a wide range of vehicles including standard cars, vans, and luxury cars to suit your needs.

What are the operating hours for Enterprise Rent-A-Car in Hyannis?

Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.