Advance Auto Parts

Reviews

• GA

  Glen Alfred

  Jan 24, 2026
  1.0
  Horrible service! Stood in line with an arm full of products and the employee decided to go to lunch and leave me hanging while the other employee was tied up with another customer. I was tired of waiting and left. Decided to give my money to AutoZone where they actually acknowledge the customer.
• FJ

  Fitzmore Pryce Jr

  Dec 30, 2025
  1.0
  This is the only store that has employees that act like you owe them something or you need to hold their hands to do their jobs. Daytime staff is not too bad, night staff act like the owner of the company.
• JJ

  Jane Jezard

  Dec 28, 2025
  5.0
  Very kind and helpful employee helped me with my purchase when it was clear I had no idea what I was asking for. Thank you.
• SM

  Sir Moseph

  Dec 8, 2025
  5.0
  Alan's the an OG excellent customer service on point!
• RT

  Rochelle Tobey

  Dec 1, 2025
  1.0
  Never in my life will I do an online order return from this company! I recently purchased an item on line, within 5 mins of opening my purchase, I realized it wasn’t what I needed? I took the item back to the store in it’s original box, with packaging, in product still in tack, approached the cashier he explained to me they are unable to refund any electronics, I immediately asked for a manager, he explained that the cashier was in fact right they do not do refunds on electronics, I explained to him while showing him I haven’t even removed the product out the box, it still had its bread ties, in plastic on the merchandise. He was nice enough to do a refund for the return, explaining to me it could take up to 10 days for a refund, 3 days still no refund, my bank never make me wait no longer than 3 days for a refund, but as I’m viewing my receipt I noticed that the last digits on my receipt didn’t match my card, but it also stated GIFT CARD, back to the store I go, spoke with the same Manager he explained because it was an online order, he doesn’t handle any issues with the processing of the refund. Today I stay on the phone for an hour for the 1800 giving on the receipt. Finally I spoke to one on the call she explains to me a refund is given on a gift card, but if your bank disputes it for any reason it will kick back, why wouldn’t my bank dispute a refund on a gift card?? They have nothing to do with a gift card, she then explains she can mail me a check that can take up to 20 days to receive?! Are u serious???? Bad business, beware customers make sure your purchasing the correct product you intended, no REFUND on Electronics, if refund is given goes on a gift card, u have no knowledge of, wasn’t given!! Then told to wait up to 20 days to get a check in the mail!! I am furious!!! I had to share again, buyer beware!

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