Advance Auto Parts

3.9
182 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 306 Falmouth Rd in Hyannis offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
306 Falmouth Rd, Hyannis, MA
02601, United States

Hours

Reviews

3.9
182 reviews
5 stars
100
4 stars
31
3 stars
16
2 stars
7
1 star
28
  • FJ
    Fitzmore Pryce Jr
    Dec 30, 2025
    1.0
    This is the only store that has employees that act like you owe them something or you need to hold their hands to do their jobs. Daytime staff is not too bad, night staff act like the owner of the company.
  • JJ
    Jane Jezard
    Dec 28, 2025
    5.0
    Very kind and helpful employee helped me with my purchase when it was clear I had no idea what I was asking for. Thank you.
  • SM
    Sir Moseph
    Dec 8, 2025
    5.0
    Alan's the an OG excellent customer service on point!
  • RT
    Rochelle Tobey
    Dec 1, 2025
    1.0
    Never in my life will I do an online order return from this company! I recently purchased an item on line, within 5 mins of opening my purchase, I realized it wasn’t what I needed? I took the item back to the store in it’s original box, with packaging, in product still in tack, approached the cashier he explained to me they are unable to refund any electronics, I immediately asked for a manager, he explained that the cashier was in fact right they do not do refunds on electronics, I explained to him while showing him I haven’t even removed the product out the box, it still had its bread ties, in plastic on the merchandise. He was nice enough to do a refund for the return, explaining to me it could take up to 10 days for a refund, 3 days still no refund, my bank never make me wait no longer than 3 days for a refund, but as I’m viewing my receipt I noticed that the last digits on my receipt didn’t match my card, but it also stated GIFT CARD, back to the store I go, spoke with the same Manager he explained because it was an online order, he doesn’t handle any issues with the processing of the refund. Today I stay on the phone for an hour for the 1800 giving on the receipt. Finally I spoke to one on the call she explains to me a refund is given on a gift card, but if your bank disputes it for any reason it will kick back, why wouldn’t my bank dispute a refund on a gift card?? They have nothing to do with a gift card, she then explains she can mail me a check that can take up to 20 days to receive?! Are u serious???? Bad business, beware customers make sure your purchasing the correct product you intended, no REFUND on Electronics, if refund is given goes on a gift card, u have no knowledge of, wasn’t given!! Then told to wait up to 20 days to get a check in the mail!! I am furious!!! I had to share again, buyer beware!
  • RM
    Rhonda Mason
    Nov 1, 2025
    1.0
    I used to have great service there but lately it's been horribly, you have to wait in line forever because the young lady is so slow. When you need help with something she gives the wrong information, for instance I need windshield wipers and she gave me two rights so had to come back and exchange. then I went back another time to get a car battery and had to remind her of the core charge and she was sooo rude and ignorant. I work as a CSR and would never treat anyone of my customers the way she does.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*