Valvoline Instant Oil Change

4.1
415 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in HUDSON.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
144 WASHINGTON STREET, HUDSON, MA
01749, United States

Hours

Reviews

4.1
415 reviews
5 stars
276
4 stars
43
3 stars
17
2 stars
8
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and professional, with specific mentions of individual employees like Omar and Ray.

Service Speed

Several reviews noted long wait times for oil changes, with some customers experiencing delays of over an hour, contrasting with previous expectations of quicker service.

Quality Issues

Multiple customers reported issues with the quality of service, including improper oil changes, missing parts, and pushy upselling tactics.

Mixed Experiences

While some customers had positive experiences, others reported significant dissatisfaction, indicating inconsistency in service quality.
  • LS
    Lara Schmoyer
    Dec 28, 2025
    5.0
    I always come here cause its the best valvoline around. Everyone is very nice and patient with me and incredibly willing to do a thorough and fantastic job.
  • DF
    Daniella Ferreira
    Dec 16, 2025
    5.0
    I had a great time and great service by Dwayne area manager ! Lee a great job you all! Thanks for your service!
  • NK
    Nikki Krevosky
    Dec 14, 2025
    1.0
    The Valvoline on 144 Washington St. Hudson, MA damaged the valve stem on my tire(s) while attempting to add air to them. When I addressed the issue with the manager Omar, he was extremely rude and refused to assist me with any help. I then contacted Valvoline corporate, who has made several attempts to contact the area manager Dwayne to address the issue. It has been a couple weeks and he has not responded to any phone calls or emails. I’m concerned this is a safety issue seeing as my dashboard warning lights are on. I would not recommend this store. Management is not holding themselves accountable for a mistake their store (employee) has made. Furthermore, there was no understanding, empathy or solution proposed when I expressed my frustration as a customer. I came for a routine oil change and left with a monetary issue I cannot afford, nor did I ask for.
  • AE
    Anna Eniid
    Dec 10, 2025
    5.0
    The manager Omarlyn Very professional,very respectful, He explained by details how I expected! Questions were great answered ! I saw the communication among coworkers were excellent ! Manager Omarlyn made me feel comfortable! Manager Omarlyn did an amazing job ! Manager Omarlyn have the place very organized!! I gave 5 stars ⭐️⭐️⭐️⭐️⭐️ ED0001-Hudson Mass
  • JM
    James McSweeney
    Nov 22, 2025
    5.0
    What started as a simple oil change and cabin filter replacement turned into a much bigger job as Omar discovered a huge pile of acorns in my cabin filter. He was incredibly thorough in cleaning the area up before reinstalling my filter. Thanks Omar!

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Hudson offer?

Valvoline Instant Oil Change in Hudson offers quick, easy 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions for all types of vehicles.

Where is Valvoline Instant Oil Change located in Hudson?

It is located at 144 Washington Street, Hudson, MA 01749.