Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Holyoke #5146 in Holyoke, MA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Holyoke, MA or call us at (413) 534-1442.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
228 reviews
5 stars
150
4 stars
37
3 stars
19
2 stars
7
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Miguel, Amanda, and Jesus for their exceptional service.
Professionalism
Feedback was mixed regarding professionalism; while some employees were noted for their helpfulness, others were criticized for being unprofessional and inattentive.
Store Environment
Several reviews mentioned issues with the store's atmosphere, including loud music and staff conversations that distracted from customer service.
Product Availability
Customers expressed frustration over inconsistent product availability and staff willingness to assist in locating items.
Overall Experience
Overall, experiences varied widely, with some customers having fantastic experiences while others reported significant dissatisfaction.
- PSPhoenix StormOct 11, 20253.0I have mixed reviews about the location in a Holyoke Plaza. 80% of the staff is as advertised. Friendly, helpful and attentive. But there's this one guy who's customer service royally Sucks. You'll notice him immediately because as you seek service he insists on you greeting him personally. It's super annoying. They also always try to Up sell to the highest priced brand. My advice, Knowledge is Power people. Know the brand, the price range and if possible OEM number. P.S Big Ups to the manager at this location. He's absolutely Awesome at his job!
- JTJames TorresSep 26, 20252.0Very unprofessional
- ECEllen ClarkSep 16, 20255.0Very kind, knowledgeable, and polite his name is Miguel. He should get a pay raise.
- QSQuality StoreAug 12, 20255.0Best service ever nice ppl love auto Zone
- JFjessica fahyJun 5, 20255.0I would recommend this place a thousand times over! Mike and Gerry were incredibly kind, helpful, and professional. Every staff member I interacted with was friendly and welcoming. I’m beyond happy I chose to come here—the level of customer service I received was truly outstanding. A fantastic experience from start to finish!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Holyoke, MA?
AutoZone Auto Parts in Holyoke is open Monday through Friday from 7:30 AM to 8:00 PM, Saturdays from 7:30 AM to 8:00 PM, and Sundays from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer same-day delivery or in-store pickup?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for your convenience.
What types of products can I find at AutoZone Auto Parts in Holyoke?
You can find a variety of automotive products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which automotive brands are available at AutoZone Auto Parts in Holyoke?
AutoZone carries popular brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Holyoke, MA?
AutoZone Auto Parts is located at 2231 Northampton St, Holyoke, MA 01040, USA.
How can I contact AutoZone Auto Parts in Holyoke for customer service?
You can reach AutoZone Holyoke by calling (413) 534-1442 or emailing customer.service@autozone.com.
Are there any nearby shopping centers or stores I can visit when I come to AutoZone Auto Parts?
Yes, Holyoke Shopping Center is nearby, offering additional shopping options and a hospital. Nearby stores also include Rent-A-Center furniture store and Brad Matthew Jewelers.
Can I find dining options near AutoZone Auto Parts in Holyoke?
Yes, there are several restaurants nearby such as Bamboo House (Asian cuisine), Subway sandwich shop, Paramount Pizza Slices, and Taco Bell for fast food options.
Are there other automotive services or parts stores close to AutoZone Auto Parts in Holyoke?
Yes, nearby automotive-related businesses include another AutoZone location and American Muffler and Brake Shop for repairs and services.
Is there a place nearby where I can get banking or financial services when visiting AutoZone Auto Parts?
Yes, Citizens Bank Supermarket Branch and Western Union are nearby locations where you can access banking and money transfer services.