Valvoline Instant Oil Change

4.3
322 reviews
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Business Details

775 River St., Haverhill, MA
01830, United States
(978) 373-7890
https://store.vioc.com/ma/haverhill/775-river-st
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About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Haverhill.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
775 River St., Haverhill, MA
01830, United States

Hours

Reviews

4.3
322 reviews
5 stars
224
4 stars
48
3 stars
9
2 stars
6
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised the staff for being friendly, professional, and efficient, with many highlighting specific employees for their exceptional service.

Speed of Service

Many reviews noted quick turnaround times for oil changes and other services, although some customers experienced longer waits during busy periods.

Upselling Concerns

Several customers expressed frustration with upselling tactics, feeling pressured to purchase additional services that they did not need.

Inconsistency in Service

There were complaints about inconsistent service quality, including issues with attention to detail and follow-up on completed work.

Customer Experience

While many customers had positive experiences, some reported significant dissatisfaction due to poor communication and unresolved service issues.
  • DG
    David Gibson
    Dec 11, 2025
    5.0
    Great service. Quick turn around and extremely helpful staff. Jean was great!
  • JD
    Jim DiBurro
    Dec 3, 2025
    5.0
    As someone who works on his own car, sometimes life gets busy and you need an oil change via a shop. I cannot recommend this shop enough, they took care of my car like it was their own. Will certainly reconsider DIY oil changes now that I know these folks have my car in great hands!
  • MM
    mckr33
    Nov 9, 2025
    1.0
    Way too expensive $179 for a four-cylinder Audi oil change.
  • EO
    Emanoel Oliveira
    Nov 2, 2025
    1.0
    The service is very slow, the employees seem unwilling to help us. I waited for over 40 minutes and wasn't even served. I go to other stores and they serve quickly.
  • GS
    G S
    Oct 3, 2025
    1.0
    $60 is a grossly inflated price changing the cabin filter
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Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Haverhill offer?

Valvoline Instant Oil Change offers quick, 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.

What are the opening hours of Valvoline Instant Oil Change in Haverhill?

They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.