Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Haverhill, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Haverhill location today.
Location
Hours
Reviews
4.3
187 reviews
5 stars
137
4 stars
19
3 stars
7
2 stars
6
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Nick and Alex going above and beyond.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty cars and expired registrations.
Efficiency
Customers appreciated the quick and efficient rental process, often noting that they were able to get in and out in a timely manner.
Reservation Issues
There were multiple complaints about reservations not being honored or vehicles not being available at the time of pickup.
Overall Experience
While many customers had positive experiences, there were notable negative reviews regarding poor management and customer service at times.
- EHEd HebertNov 5, 20255.0Great job Nick. Thanks for your help
- JPJeffreysrazor PikeOct 19, 20253.0What's not impressed with the sales rep when we picked up the car he kept kicking the car everywhere as we were walking around and he was explaining things and he was trying to force us to take their insurance when we already had our own insurance that we had purchased for the trip and did not like it when I kept telling no we're not interested
- CNChristina NSep 25, 20255.0Great location and Nick is the best. Very professional and customer service focused. I would rent here again.
- MZMelissa ZSep 9, 20255.0Let me start by saying, I rent from Enterprise every year! I rented a car for 4 days and it started off great! I had a situation occur with the rental car the next day, which I was out of state. I was a little disappointed that I wasn't able to get things done on Friday that I wanted to, but I was still able to enjoy the next 2 days with my family. When I got back home and dropped off the rental, I made a call to the Enterprise manager (Steve) and explained what happened. I was so happy about how he responded to me because of what I went through and he even eliminated some of the cost for me with the rental! I was treated as a loyal customer and I really can't thank Steve enough for all that he did for me. He was very understanding and sincere about what had happened. I am very satisfied with my experience and I will be renting from this location again! Thank you!
- KTkaren timminsAug 22, 20255.0I would definitely recommend using Enterprise in Haverhill, Ma for anyone thinking of renting a car and for any of my future needs. The staff was courteous , happy and very accommodating. They spent the time finding a car that I would be comfortable driving. My car was being fixed due to an accident while my car was parked. The car was clean, brand new and a pleasure to drive. A Nissan Rogue 2025.
Frequently Asked Questions About Enterprise Rent-A-Car
What are the main rental services offered by Enterprise Rent-A-Car in Haverhill?
Enterprise Rent-A-Car in Haverhill offers car rentals, van rentals, luxury car rentals, and airport pick-up services with flexible options.
Where is Enterprise Rent-A-Car located in Haverhill, MA?
The Enterprise Rent-A-Car location in Haverhill is at 31 River St, Haverhill, MA 01832.
What are the business hours for Enterprise Rent-A-Car in Haverhill?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Haverhill?
You can reserve a rental car online at their website or by calling their local phone number at +1 978-374-1020.
What payment options does Enterprise Rent-A-Car in Haverhill accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Does Enterprise Rent-A-Car in Haverhill offer special discounts?
Yes, Enterprise Rent-A-Car offers discounts for active military personnel.
Are there any nearby restaurants where I can eat before or after renting a car at Enterprise in Haverhill?
Yes, Boston Chowda (seafood), New England Country Market and Smokehouse (American/barbecue), Boston Pizza, Stuft Mexican Street Food, and Crusttown Eats (pizza and burgers) are all nearby.
What are some nearby services and shops customers can visit when renting a car at Enterprise in Haverhill?
Nearby, customers can visit Vision Optical for eyewear, Smart Bike for bike rentals and sporting goods, and Boost Mobile for mobile phone services.
Are there beauty and grooming services close to Enterprise Rent-A-Car in Haverhill?
Yes, Hollywood Nails and Waxing, Cindy Nails and Wax, Downtown beauty salon, Texture Salon, and Master Wilx Barber Chopp are all nearby for beauty and grooming needs.
How can nearby transportation and attractions help me when visiting Enterprise Rent-A-Car in Haverhill?
When renting with Enterprise, you can explore local landmarks like The Bixby Apartments and enjoy nearby entertainment at Anchors Up concert venue, theatre, and comedy club, providing options for your downtime.