Advance Auto Parts

4.1
228 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 200 Main St in Haverhill offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
200 Main St, Haverhill, MA
01830, United States

Hours

Reviews

4.1
228 reviews
5 stars
133
4 stars
48
3 stars
15
2 stars
4
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Management Issues

Several reviews highlighted poor management practices, including staff shortages, early closures, and lack of inventory management.

Product Availability

Customers frequently noted that the store had a good selection of parts and products, although some experienced issues with receiving the wrong items.

Mixed Experiences

While many customers had positive interactions, there were also complaints about unprofessional behavior from some employees and inconsistent service.

Store Environment

The store was described as well-stocked and organized, but some customers mentioned it could be chaotic during busy times.
  • EC
    Eudes Cabrera
    3 days ago
    5.0
    Berry good service 👌
  • NM
    Nicholas Martin
    Jul 31, 2025
    1.0
    Spent 20 minutes waiting in a nonexistent line while the manager spent the entire time taking with friends, and ignored customers waiting. Come here if you want to get ignored.
  • LG
    Laura Greene
    Jul 5, 2025
    5.0
    I’m sorry I am about a year late in writing this review. I’ve been so busy until I was looking for an air filter and thought about how fantastic the customer service is, the knowledgeable staff and a large inventory. I’ve been to many parts stores and this one has the best automotive knowledge out of everywhere I’ve been.(I’m always looking for air fresheners, parts, cleaning supplies or to get some automotive knowledge from one of the parts pros). Anyway approximately a year ago I went to get wiper blades and it was cold and rainy out. I gentleman behind the counter knew the size of the wiper blades without looking it up. I was going to get the least expensive ones but the gentleman pointed out the pros and cons of each one. I end up going with a better pair. It cost quite a more but as the gentleman explained to me that they would last longer which in turn would save me money. He was a very impressive young man and oh so pleasant! I am so sorry I forget his name. I asked for help with the wiper blades and he said he would be more than happy to install them. Well I grabbed the wrong ones and they wouldn’t work so another man come out, Simon was he name and he immediately told me we can change them out.for a pair that would fit. He told me to stay inside and stay warm and dry. So nice of him! Anyway he had to walk through puddles and get drenched to get the wipers on and make sure they worked properly.I tried to give him a tip but he said no that it was his pleasure. I just couldn’t believe the level of knowledge, top notch customer service and such nice warm hospitality. I’m sorry it’s so long but I was so impressed with this store and its staff. I will go to this store from now on.i live about a mile or two away. It’s been a super long time since a place impressed me so much. I believe this is the Main Street in Haverhill Ma location. The you so much gentleman of Advance Auto.
  • CN
    Calvin Nam
    May 29, 2025
    5.0
    Rating 5 stars alone for Joseph who was kind enough to help change the car battery for my mother and provide her with excellent customer service.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*