Tri-State Truck 'N Trailer is a family owned and operated business offering trailers, truck bodies and spreaders from leading manufactures. Established in 1954 we are now in our 3rd, 4th and 5th generation. For over 66 years we have established ourselves as one of New England largest volume dealer with direct wholesale pricing in western Massachusetts.
We pride ourselves on customer service and satisfaction. Our customers, some who have been with us for 60 years, remain our number one priority. We built our business on the referrals of satisfied customers who trust us to provide reliable and honest service at a fair price.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.