Enterprise Rent-A-Car

4.1
213 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

685 Washington St, Hanover, MA
02339, United States
(781) 826-8815
https://www.enterprise.com/en/car-rental/locations/us/ma/hanover-10q7.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Hanover, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hanover location today.

Location

Enterprise Rent-A-Car
685 Washington St, Hanover, MA
02339, United States

Hours

Reviews

4.1
213 reviews
5 stars
149
4 stars
16
3 stars
10
2 stars
6
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude and unprofessional behavior.

Vehicle Condition

Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty interiors and expired registrations.

Reservation Issues

Multiple customers experienced problems with their reservations, including unavailability of reserved vehicles and unexpected charges.

Overall Experience

While some customers had positive experiences and would recommend the location, others expressed frustration and disappointment, indicating inconsistency in service quality.
  • GB
    George Baumgarten
    6 days ago
    5.0
    We appreciated the customer service attentiveness of the Hanover MA office. They made it easy to swap to a different car at customer request, and to drop off at a different location at the end of the rental. The late model Hyundai Tucson that we drove was well equipped, clean, and nice to drive.
  • DV
    David VonMalder
    Jan 3, 2026
    1.0
    Lady inside was beyond rude…10/10 DONT RECOMMEND ….after this experience I will pay more somewhere else just to avoid the future headache.
  • BL
    BeBe Luczkow
    Dec 30, 2025
    5.0
    The associates at the Hanover MA location were excellent
  • SP
    Sir Paddy
    Dec 21, 2025
    5.0
    I had an excellent experience with this car rental company from start to finish. The vehicle was spotless, well-maintained, and exactly what I was promised. Pickup and return were quick and seamless, with no surprises or hidden fees. What truly stood out was the customer service—friendly, professional, and genuinely helpful. They made the entire process stress-free, which is something you don’t always find with car rentals. I wouldn’t hesitate to rent from the Hanover Ma branch again. I would highly recommend them to anyone looking for reliability and great service.
  • PG
    Patricia Gabardi
    Dec 20, 2025
    5.0
    My experience with enterprise was very good and they were very helpful.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Hanover, MA?

Enterprise Rent-A-Car in Hanover offers a wide range of vehicles including standard cars, vans, and luxury cars to suit various rental needs.

What are the operating hours of Enterprise Rent-A-Car in Hanover?

Enterprise is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and is closed on Sundays.