Brand Certified
Enterprise Rent-A-Car
4.2(215 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
685 Washington St, Hanover, MA
02339, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(781) 826-8815
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/ma/hanover-10q7.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Hanover, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hanover location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.2
215 reviews
5 stars
151
4 stars
16
3 stars
10
2 stars
6
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals who went above and beyond.
Cleanliness
Several reviews highlighted issues with unclean vehicles, including dirty interiors and unpleasant odors.
Reservation Issues
Multiple customers reported problems with reservations, including not receiving the vehicle they booked and being charged incorrectly.
Communication
Customers expressed frustration with poor communication, including long wait times on the phone and lack of follow-up on issues.
Overall Experience
While some customers had positive experiences, there were numerous complaints about service quality, leading to mixed overall ratings.
- PRPaolo RestivoJan 16, 20265.0Great service!!
- ABAnaleise BurloneJan 14, 20265.0This location has the best customer service I’ve ever experienced , especially with Alyssa and the manager Nim. I can’t express how grateful I am for them , they were so understanding about the situation I was in!!!!
- GBGeorge BaumgartenJan 7, 20265.0We appreciated the customer service attentiveness of the Hanover MA office. They made it easy to swap to a different car at customer request, and to drop off at a different location at the end of the rental. The late model Hyundai Tucson that we drove was well equipped, clean, and nice to drive.
- DVDavid VonMalderJan 3, 20261.0Lady inside was beyond rude…10/10 DONT RECOMMEND ….after this experience I will pay more somewhere else just to avoid the future headache.
- SPSir PaddyDec 21, 20255.0I had an excellent experience with this car rental company from start to finish. The vehicle was spotless, well-maintained, and exactly what I was promised. Pickup and return were quick and seamless, with no surprises or hidden fees. What truly stood out was the customer service—friendly, professional, and genuinely helpful. They made the entire process stress-free, which is something you don’t always find with car rentals. I wouldn’t hesitate to rent from the Hanover Ma branch again. I would highly recommend them to anyone looking for reliability and great service.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Hanover, MA?
Enterprise Rent-A-Car in Hanover offers a wide range of vehicles including standard cars, vans, and luxury cars to suit various rental needs.
What are the operating hours of Enterprise Rent-A-Car in Hanover?
Enterprise is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and is closed on Sundays.
How can I make a reservation for a rental car at the Hanover Enterprise location?
You can reserve your rental car online through the Enterprise website or directly at their Hanover location.
Where is Enterprise Rent-A-Car located in Hanover, MA?
Enterprise Rent-A-Car is located at 685 Washington St, Hanover, MA 02339.
What payment methods are accepted at Enterprise Rent-A-Car in Hanover?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
Does Enterprise Rent-A-Car in Hanover offer any discounts?
Yes, Enterprise offers discounts for active military personnel.
Is Enterprise Rent-A-Car in Hanover a women-owned business?
Yes, this Enterprise Rent-A-Car location is owned by women.
What nearby childcare facilities are close to Enterprise Rent-A-Car in Hanover?
Nearby childcare options include Cadence Academy Preschool, Briarwood Child Academy, and Hanover KinderCare, which could be convenient if you need daycare services while renting a car.
Are there any coffee shops near Enterprise Rent-A-Car in Hanover where I can relax before picking up my vehicle?
Yes, Fuel 53 is a nearby coffee shop and cafe where you can enjoy a coffee or snack before your rental appointment.
What other car rental agencies are located near Enterprise Rent-A-Car in Hanover?
Hertz is another car rental agency nearby, providing you with additional rental options in the area.
Brand Certified Facts from Enterprise Rent-A-Car
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