Seward's Tires is a family-owned tire and service shop that was started by Bob Seward Sr. in 1973. Bob Sr. worked for the local mill and aided another tire shop prior to opening his own shop.
Bob Seward Jr. worked for his father while in high school and together they created a shop that locals could trust for their automotive needs. Bob Jr. eventually took the reins from his father and along with his wife Pat, continued to service the people of Great Barrington.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.