Sullivan Tire & Auto Service

Reviews

• JT

  Joshua Taylor

  Feb 18, 2026
  5.0
  Dropped off my mom's car to purchase get 2 front tires put on. Dropped it off at 8 had it back by 11. Great service highly recommend. Got 2 front tires purchased and mounted for 406 usd
• HR

  Henry Richard

  Dec 2, 2025
  1.0
  Took my truck in for an alignment, oil change, and serpentine belt change. 10am drop off and it wasn’t ready for pickup till 6pm. When I arrived to pick it up, I was told they never did the alignment because my tires were too big and they didn’t have the proper alignment lift for it. Very disappointed that they didn’t even notify me and wasted an entire day waiting for my truck. No common decency for their customers. And better yet they could have just checked my tire size before they took it in the garage and this would have been avoided. So it took them 8 hours for an oil change and a belt change. I could have done this myself for less than half that time, but I needed the alignment done and figured they could do those simple changes while it’s in the shop. A simple phone call would have been nice. Will not return to Sullivan.
• IB

  Ian Blanchard

  Nov 22, 2025
  3.0
  Poor customer service on the phone. I recently moved to Gloucester and had a tire blow out on 128. I immediately called to ask this place if they sell tires and the guy pauses for like 10 seconds and says uhhhhh yeah as if I had asked a stupid question. Simple yes or no question bud. I’ll take my business elsewhere.
• CF

  Carolyn F

  Mar 14, 2024
  1.0
  While I was waiting I overheard THREE customer complaints. I tried to just leave, but my car was already on the lift. I went somewhere else and had to have everything redone.
• S1

  Sharon 122

  Jan 28, 2022
  5.0
  Good quick service and nice people.

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