Enterprise Rent-A-Car

4.3
212 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Gardner, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Gardner location today.

Location

Enterprise Rent-A-Car
183 Conant St, Gardner, MA
01440, United States

Hours

Reviews

4.3
212 reviews
5 stars
146
4 stars
31
3 stars
9
2 stars
2
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their outstanding service.

Vehicle Availability

Several reviews mentioned issues with vehicle availability, including not having reserved cars and providing less suitable alternatives.

Cleanliness and Maintenance

While many customers appreciated the cleanliness of the vehicles, some reported receiving cars that were not well-maintained or clean.

Communication Issues

Customers expressed frustration with poor communication regarding reservations and policies, leading to negative experiences.

Overall Experience

Overall, the location received mixed reviews, with many customers recommending it for its service, while others had significant complaints about specific incidents.
  • DD
    Doneen Durling
    Nov 8, 2025
    5.0
    We have rented more than once from Enterprise and have been pleased every time. Cars were spotless and the people behind the desk were kind and helpful. We would rent again.
  • EF
    erica fullam
    Oct 20, 2025
    3.0
    Usually have a great experience but last time I rented for my handicapped elderly mother they refused. Had to call corporate and even after that almost refused again. Felt like they discriminated against disabled folks
  • DH
    David Hilman
    Oct 18, 2025
    5.0
    Kammarie was brilliant! They made the whole experience of renting a car painless. If companies like National Grid, Xfinity, Verizon or whomever had reps like this it would be a pleasure to do business with them! Kam deserves a raise and a promotion!
  • MK
    Mila Katus
    Oct 17, 2025
    5.0
    HIGHLY RECOMMEND!!! One of the best experiences I have had with a rental company in my life! I dealt with both Kam & Ga. They are super helpful, extremely understanding, and offered me outstanding customer service. Most pleasant interactions! I highly recommend going to them for all your rental needs!
  • JF
    John Ford
    Oct 10, 2025
    1.0
    Did not have vehicle I reserved when I arrived at the appointed time. Provided a less than road worthy option that I had to return after just 10 minutes on the road due to safety concerns (tire pressure issues, loss of power entering highway, struggled to maintain speed on hills); provided a replacement vehicle that had a malfunctioning accident warning system that kept flashing on the dashboard that the system was malfunctioning. Do not rent from this location. Was told manager would contact me after returning the second vehicle and I never received a call - just to apologize for my experience. Steer clear!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Gardner, MA?

Enterprise Rent-A-Car in Gardner offers a wide range of vehicles including rental cars, vans, luxury cars, and autos with flexible rental options.

What are the operating hours for Enterprise Rent-A-Car in Gardner?

The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and is closed on Sundays.