Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Franklin, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Franklin location today.
Location
Hours
Reviews
4.0
176 reviews
5 stars
113
4 stars
15
3 stars
13
2 stars
3
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting Christina and Shamel for their exceptional service.
Reservation Issues
Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and poor communication regarding changes.
Mixed Experiences
While some customers had great experiences, others reported rude staff and frustrating service, indicating inconsistency in customer interactions.
Cleanliness and Condition
Customers appreciated the cleanliness and condition of the vehicles, although some reported issues with specific cars.
- PFPatrick FitzgeraldJan 4, 20265.0The manager was friendly, helpful and attentive. She explained everything clearly.
- LCLisa CorneliusenDec 24, 20255.0Christina at enterprise rental Center in Franklin on E. Central St. was the easiest and most friendliest representative. She and her team worked to get my rental needs taken care of, on short notice. I’m so glad this company is in business, the store employees are amazingly wonderful and helpful. After Inspection of the vehicle and explanation of the contract and rules, I was on my way in no time. Thank you so much, Christina, happy holidays!
- JLJeremey LagasseDec 13, 20255.0Excellent customer service.
- PFPrince FreemanDec 9, 20255.0Great experience, the booking was easy, the staff were friendly, and the car was clean and ready when I arrived. Definitely will rent from you guys again.
- ASAlex ShapiroNov 12, 20255.0The person assisting us, Christina, is literally the nicest rent-a-car associate I've ever dealt with (and I rent frequently). Couldn't be friendlier or more helpful.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Franklin, MA?
Enterprise Rent-A-Car offers a wide range of vehicles including economy cars, vans, and luxury cars to suit your rental needs.
What are the operating hours of Enterprise Rent-A-Car in Franklin?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Franklin?
You can reserve your rental car online through their reservation page at http://enterprise.com/reserve or by calling +1 508-520-2400.
Does Enterprise Rent-A-Car in Franklin offer any special deals or discounts?
Yes, they have great weekend rates available and also offer discounts for active military personnel.
What payment options are accepted at Enterprise Rent-A-Car in Franklin?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Is Enterprise Rent-A-Car in Franklin a women-owned business?
Yes, this Enterprise Rent-A-Car location is owned by women.
What nearby automotive services and shops are close to Enterprise Rent-A-Car in Franklin?
Nearby you can find B and G Auto Brokers for used car sales, Goodyear Auto Service for tires and repairs, and Advance Auto Parts for automotive supplies and accessories.
Where can I get my car repaired or detailed near Enterprise Rent-A-Car in Franklin?
One Stop Auto Body & Sales and WaxedShineusa offer automotive repair and detailing services close to Enterprise, along with RI Motorsports and Detail.
Are there any food and beverage options near Enterprise Rent-A-Car in Franklin?
Yes, Dunkin' is located nearby, offering coffee, donuts, and smoothies for a quick refreshment before or after picking up your rental.
What nearby attractions or places of interest can I visit when renting a car from Enterprise in Franklin?
You might consider visiting Franklin Commons, a notable local landmark and residential area, or stopping by Hourglass Fitness if you want to work out during your visit.