Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Central Street in Franklin, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Franklin, MA or call us at (508) 541-3181.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.5
192 reviews
5 stars
135
4 stars
33
3 stars
8
2 stars
8
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees going above and beyond to assist.
Product Availability
While many customers found the store well-stocked with necessary parts, there were instances of items being out of stock or incorrect parts being provided.
Mixed Experiences
Feedback varied significantly, with some customers reporting excellent service while others experienced rudeness or unhelpfulness from certain employees.
Efficiency
Customers appreciated the quick service and the ability to get assistance with installations and diagnostics, although some noted slow service at times.
Trustworthiness
Several reviews highlighted issues with trust, particularly regarding incorrect parts and perceived dishonesty from staff.
- MBMohamed BrahimiNov 16, 20255.0Absolutely the best staff I have ever dealt with. I can't say enough good things about the people who work there. They go above and beyond. Does Auto Zone pay these folks residual income? They definitely deserve it
- EHEric HuthOct 1, 20255.0Well run store Mike the manger personally helped me Will be back for sure
- GMGabriela MendezSep 7, 20255.0Very helpful!
- INIan NallyAug 7, 20251.0Rude employees spend a lot of money here
- WGWilliam GaetaniJul 20, 20255.0Just bought a new battery for my Honda Odyssey. Owen was super helpful and friendly! He helped me install it. Great experience overall! Thank you so much!
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts in Franklin, MA?
AutoZone Auto Parts in Franklin is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 7:30 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Franklin, MA?
The store is located at 351 W Central St, Franklin, MA 02038, USA.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, they offer in-store pickup as well as same-day delivery services.
What types of auto parts and brands are available at AutoZone Auto Parts?
They provide auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the contact information for AutoZone Auto Parts in Franklin?
You can call them at (508) 541-3181 or email customer.service@autozone.com.
Does the store provide curbside pickup and in-store shopping options?
Yes, the store offers curbside pickup as well as in-store shopping.
What are some nearby places of interest around AutoZone Auto Parts in Franklin?
Nearby places include Franklin House of Pizza for dining, Vet Med Pet Supplies for pet needs, and Village Ski & Snowboard for sporting goods.
If I'm visiting AutoZone, where can I grab a meal nearby?
You can visit Franklin House of Pizza, Lee's Kitchen for Chinese cuisine, or Chelo's Sport Bar for drinks and pub fare.
Are there any fitness or wellness centers near AutoZone in Franklin?
Yes, Knuckle Bump Fitness gym, Franklin Mu Han Total Martial Arts club, and Allied Chiropractic and Whole Health Center are all nearby for fitness and wellness needs.
How can I reach AutoZone Auto Parts online or find more information?
Visit their website at https://www.autozone.com/locations/ma/franklin/351-w-central-st.html or connect via their Facebook page at https://www.facebook.com/217744868302269.