Business Details
About
Tire Shop
Details
- Requires appointmentNot available
- Curbside pickupAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Hours
Reviews
4.1
205 reviews
5 stars
141
4 stars
19
3 stars
8
2 stars
5
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Pricing Concerns
Several reviews mentioned issues with pricing, including claims of overpricing and dissatisfaction with the value of services provided.
Mixed Experiences
While many customers reported positive experiences, there were notable complaints about dishonesty and poor service, particularly regarding inspections and unnecessary repairs.
Efficiency
Customers appreciated the quick service and timely completion of work, with many noting that their vehicles were serviced promptly.
Trust Issues
A number of reviews expressed concerns about trustworthiness, with customers feeling misled about necessary repairs and costs.
- KPKAHO PUN4 days ago5.0I wanted to take a moment to share my positive experience at your shop today. I brought my vehicle in for a tire inspection due to a slow leak on my left front tire, which has been ongoing since I had my new tires installed in April 2025. When I first arrived, I was charged for the tire repair service. However, after explaining my situation to Nick, he took the time to listen to my concerns and look into the issue. The technician discovered that the leak was coming from corrosion around the rim, meaning the rim hadn’t been properly cleaned and sealed during the tire installation. Nick immediately addressed the situation and refunded me the repair cost, which I truly appreciated. Nick was very professional, understanding, and thorough. This level of customer service really stood out, as it’s not often you encounter someone who takes the time to listen and genuinely help. Thank you for addressing my concerns so promptly and for having someone like Nick on your team. I’ll definitely continue to recommend Sullivan Tire to others and will be back for any future service needs.
- MHMichael HansonNov 4, 20255.0These guys are great. I had a appointment for 8am to get my battery replace. I arived at 7:30 and they took my car right in. my car was done in 30 minutes. R. Francis did great job installing the battery. The price was the best around. I have found a new place to do my work.
- LCLewis ColtenOct 9, 20255.0Recently had a tire blowout one street over from your location. I couldn't get the tire off and a gentlemen (Paul) from your company walk over and worked very hard and helped get the tire off. It was very difficult but he stayed and worked until we got it off. I am very grateful for his help.thanks
- RPRicardo PereiraOct 2, 20255.0I recently had my tires replaced and the overall experience was smoothThe staff was professional and explained the options clearly and very helpful. The process took about time expected . We are coming from Firestone at rt9 because a poor customer service.
- SYScott YoungAug 22, 20255.0These guys are the best. I have been coming here for a couple of years now with two different vehicles. Very satisfied with work done, always a reasonable price with an explanation of the charges. They do excellent work. Their customer service is much appreciated.
Frequently Asked Questions About Sullivan Tire & Auto Service
What are the operating hours of Sullivan Tire & Auto Service?
Sullivan Tire & Auto Service is open Monday through Friday from 7:30 AM to 6:00 PM, and on Saturdays from 7:30 AM to 5:00 PM. The shop is closed on Sundays.
Where is Sullivan Tire & Auto Service located?
It is located at 157 Union Avenue, Framingham, MA 01701, USA.
Does Sullivan Tire & Auto Service offer appointments for services?
Appointments are not required but can be made online at https://www.sullivantire.com/appointment/services.
What types of auto services does Sullivan Tire & Auto Service provide?
They offer tire sales and repair, auto repair services, oil change, and wheel alignment services.
Does Sullivan Tire & Auto Service have amenities like Wi-Fi and restrooms?
Yes, the shop offers free Wi-Fi, has restrooms available, and supports in-store and curbside pickup.
Can I buy tires or auto parts directly from Sullivan Tire & Auto Service?
Yes, they provide in-store shopping for tires and automotive parts and accessories.
What are some nearby places of interest around Sullivan Tire & Auto Service?
Nearby places include Ropa Laundry (laundromat and dry cleaning), Eye Care East (optometrist and eyewear), and Union Avenue Gas Station (convenience store and gas station).
How can I get to Sullivan Tire & Auto Service using local transportation services?
Tommy's Taxi, a local taxi and airport shuttle service nearby, can help customers reach Sullivan Tire & Auto Service conveniently.
Are there any cultural or recreational spots near Sullivan Tire & Auto Service?
Yes, the Danforth Art Museum and Danforth Museum School, both art museums and educational centers, are close by for a cultural visit before or after your appointment.
What social or community services are available near Sullivan Tire & Auto Service?
The Framingham Family Resource Center & Community Connections and Youth Advisory Group Framingham provide community and youth support nearby.