Safelite AutoGlass

Reviews

• BH

  Brad Hollis

  4 days ago
  5.0
  Had an amazing experience at the Safelite in Framingham, MA. Mary and Josh were awesome, and helped me every step of the way. Very thankful for their assistance!
• AL

  Adam Lavery

  6 days ago
  5.0
  Easy and efficient. Merry was great! She was pleasant professional and kept me informed. The only negative part of the experience was the waiting area, cold and uncomfortable.
• NM

  Nicole Milman

  Mar 11, 2026
  5.0
  My windshield replacement experience was excellent. Good customer service, adequate wait time and friendly updates provided. Highly recommended!
• CF

  Colin Fletcher

  Mar 6, 2026
  1.0
  Just don't go... last time the quality of the glass installed wasn't good and we had to go another round to replace it. This time I dropped at 9:30am and no one ever contacted me with status. And THEY BLOCK you from contacting them, which is infuriating. There's no way to check if/when your car is done. You have to phyiscally go there. In my case, only to find your car won't be ready until after 6pm (dropped at 9:30am!).
• KN

  Kate Neville

  Mar 2, 2026
  5.0
  Safelite made it so easy - glass replacement for my 2025 VW Id.4 - I dropped it off, and I picked it up 3 hours later, it was done perfectly. The office staff are friendly and helpful. I hope to never need to replace my windshield again, but if I have to, I know where I'm going. Thanks!