Jiffy Lube

4.6
157 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in FRAMINGHAM. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
874 Edgell Rd, Framingham, MA
01701, United States

Hours

Reviews

4.6
157 reviews
5 stars
140
4 stars
2
3 stars
1
2 stars
3
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with several specific mentions of employees going above and beyond.

Service Quality

While most reviews highlighted quick and efficient service, some customers reported issues with incomplete services or mistakes that led to further problems.

Transparency

Several customers appreciated the transparent communication regarding services needed and pricing, although there were complaints about upselling and perceived dishonesty in some cases.

Professionalism

The professionalism of the staff was frequently noted, with many customers feeling respected and well-informed during their visits.

Mixed Experiences

While many reviews were positive, there were notable negative experiences regarding service quality and customer treatment, indicating inconsistency in performance.
  • DK
    Deborah Kolozie
    5 days ago
    5.0
    Oil change
  • ST
    Shoshana Troenkrasnow
    Sep 22, 2025
    5.0
    Kyle was very kind and patient and made sure we got exactly what we needed for our car
  • DF
    Daniel Fay
    Jul 23, 2025
    2.0
    They told me they couldn't do a tire rotation on my car because they can't lift a full EV. I don't buy it - my car weighs less than most SUVs and Trucks. Seems like either they were giving an excuse to not do a tire rotation or have something against EVs.
  • SB
    Scott B
    Jul 21, 2025
    5.0
    I had a great experience here today. I brought my car in to get wipers and my tires topped off. The gentleman that met me in the parking lot noticed a problem with my tire that otherwise would have gone unnoticed by me. His manager explained to me what needed to be done but it wasn’t a service that they could provide and suggested some nearby places. He also put my spare on for me and didn’t just send me down the road. A great professionally run operation that reminds me of mechanics growing up.
  • DW
    Donald Wendt
    Jul 20, 2025
    2.0
    Only charged the oil and filled the windshield washer fluid. There was a whole list of items on the receipt they said they checked and never did. Spent $70 for $25 worth of service.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service