AutoZone Auto Parts

4.1
466 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Framingham #5069 in Framingham, MA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Framingham, MA or call us at (508) 416-3226.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
341 Cochituate Rd, Framingham, MA
01701, United States

Hours

Reviews

4.1
466 reviews
5 stars
309
4 stars
54
3 stars
28
2 stars
12
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by employees, particularly highlighting individuals like Jay, Mike K, and Javier for their helpfulness and professionalism.

Product Availability

Several reviews noted issues with product availability and order fulfillment, with some customers experiencing delays or receiving incomplete orders.

Staff Attitude

While many reviews commended staff for being friendly and knowledgeable, there were also complaints about rude behavior from certain employees, leading to mixed experiences.

Store Efficiency

Customers expressed frustration with long wait times and understaffing during busy periods, impacting the overall shopping experience.

Return Policy Issues

Some customers reported dissatisfaction with the return policy, particularly regarding warranty claims and the requirement to enroll in a rewards program for returns.
  • SP
    Samela St. Pierre
    Nov 18, 2025
    5.0
    My check engine light lit up, so I went to this auto zone location and Faith helped me diagnose the issue and locate the parts necessary. Her service was knowledgeable and quick, I was in and out in a few minutes.
  • CS
    Carla Stafford
    Nov 15, 2025
    5.0
    Brought my electric car to this auto zone after being rudely blown off by Lev Kia. Jay and Dagan were so friendly and helpful. Had diagnostic tools to rule out issues and got me back on the road. They didn’t have to go outside in the cold to evaluate my car but they did. They explained the results and made suggestions and I got home safely. Thanks to Jay Choute and Dagan (mgr). Old school customer service. Thank You Auto Zone
  • LA
    Leonnardo de Araujo
    Oct 19, 2025
    5.0
    Max H of Cochituate rd Autozone was super helpful. Def recommend working with him. He needs a raiseπŸ”₯πŸ”₯πŸ”₯
  • JJ
    Juana
    Oct 7, 2025
    5.0
    Jay is a gem of an employee!!!! I walked in and was warmly greeted by Jay, and he asked me if I needed help finding anything. I was pretty familiar with the store, so I explained that and made my way to the windshield wiper fluid. When I went to check out, I noticed a small line and watched Jay make light work of it!!!! In less than a minute, I was up next!!! Jay signed me up for rewards, and I even got a deal on the wwf I purchased!!! I left that experience with a smile on my face and really appreciate the hospitality and thorough attention Jay brought to the simple task of getting wiper fluid πŸ™ Give this man a RAISE 🫑 🌟🌟🌟🌟🌟
  • KL
    Kendra Lafreniere
    Oct 6, 2025
    5.0
    Drove 45 minutes out for a part only this store had , called in advance and they were BEYOND helpful. I’d like to add I called at 9pm , they were the only store that stays open until 10pm. Had the part waiting on the counter top for me when I walked in.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Framingham, MA?

AutoZone Auto Parts in Framingham, MA is open daily from 7:30 AM to 9:00 PM.

What types of automotive products does AutoZone offer at this location?

They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.