AutoZone Auto Parts

4.1
465 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Framingham #5069 in Framingham, MA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Framingham, MA or call us at (508) 416-3226.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
341 Cochituate Rd, Framingham, MA
01701, United States

Hours

Reviews

4.1
465 reviews
5 stars
309
4 stars
54
3 stars
27
2 stars
12
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by employees, particularly highlighting Jay and Javier for their helpfulness and dedication.

Staff Knowledge

Customers frequently noted the staff's knowledge and ability to assist with various car-related issues, enhancing the overall shopping experience.

Mixed Experiences

While many reviews were positive, there were also complaints about rude employees and poor service, indicating inconsistency in customer experiences.

Store Availability

Customers appreciated the store's extended hours and availability of hard-to-find parts, although some reported issues with inventory accuracy.

Management Response

Some customers expressed dissatisfaction with management's handling of complaints, while others noted positive interactions with managers who addressed issues effectively.
  • SP
    Samela St. Pierre
    5 days ago
    5.0
    My check engine light lit up, so I went to this auto zone location and Faith helped me diagnose the issue and locate the parts necessary. Her service was knowledgeable and quick, I was in and out in a few minutes.
  • CS
    Carla Stafford
    Nov 15, 2025
    5.0
    Brought my electric car to this auto zone after being rudely blown off by Lev Kia. Jay and Dagan were so friendly and helpful. Had diagnostic tools to rule out issues and got me back on the road. They didn’t have to go outside in the cold to evaluate my car but they did. They explained the results and made suggestions and I got home safely. Thanks to Jay Choute and Dagan (mgr). Old school customer service. Thank You Auto Zone
  • LA
    Leonnardo de Araujo
    Oct 19, 2025
    5.0
    Max H of Cochituate rd Autozone was super helpful. Def recommend working with him. He needs a raiseπŸ”₯πŸ”₯πŸ”₯
  • JJ
    Juana
    Oct 7, 2025
    5.0
    Jay is a gem of an employee!!!! I walked in and was warmly greeted by Jay, and he asked me if I needed help finding anything. I was pretty familiar with the store, so I explained that and made my way to the windshield wiper fluid. When I went to check out, I noticed a small line and watched Jay make light work of it!!!! In less than a minute, I was up next!!! Jay signed me up for rewards, and I even got a deal on the wwf I purchased!!! I left that experience with a smile on my face and really appreciate the hospitality and thorough attention Jay brought to the simple task of getting wiper fluid πŸ™ Give this man a RAISE 🫑 🌟🌟🌟🌟🌟
  • KL
    Kendra Lafreniere
    Oct 6, 2025
    5.0
    Drove 45 minutes out for a part only this store had , called in advance and they were BEYOND helpful. I’d like to add I called at 9pm , they were the only store that stays open until 10pm. Had the part waiting on the counter top for me when I walked in.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Framingham, MA?

AutoZone Auto Parts in Framingham, MA is open daily from 7:30 AM to 9:00 PM.

What types of automotive products does AutoZone offer at this location?

They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.