SpeeDee Oil Change & Auto Service

4.4
154 reviews

About

Oil Change Service StationAuto Repair ShopTire ShopBrake Shop
Welcome to SpeeDee Oil Change & Auto Service at 370 John Fitch Hwy, Fitchburg, MA. We provide comprehensive automotive services, including our 17-Point Oil Change, brake services, tune-ups, and preventive maintenance. Located near Fitchburg State University and the Fitchburg Dog Park, you can count on us for fast and reliable service.

Location

SpeeDee Oil Change & Auto Service
370 John Fitch Hwy, Fitchburg, MA
01420, United States

Hours

Reviews

4.4
154 reviews
5 stars
120
4 stars
9
3 stars
4
2 stars
7
1 star
14

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported issues with improper installation and negligence leading to significant vehicle damage.

Customer Experience

While some customers praised the friendly and professional staff, others reported unprofessional behavior and poor communication.

Speed of Service

Many reviews highlighted the quick service provided, with several customers noting fast turnaround times for oil changes.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling it was high compared to competitors, and some reported being pressured into unnecessary services.

Cleanliness Issues

Multiple reviews mentioned cleanliness problems in the office area, including dirty rugs and lack of medical supplies for injuries.
  • AB
    Andre B
    Oct 15, 2025
    1.0
    Brought my 2019 Mini Cooper Countryman for an oil change on 7/18/25. The next morning, I found a large oil puddle in my garage. Mini Service inspection revealed their technician installed the WRONG drain plug from a different vehicle with NO gasket, damaging my oil pan threads. Now requires complete oil pan replacement. My vehicle never had leaks before your service. This negligence has cost me thousands in repairs, towing, and lost vehicle use. Avoid this location their careless work can destroy your vehicle.
  • MS
    Michael Salazar
    Sep 8, 2025
    1.0
    I was a client of this place for about 10 years taking my cars home. Until the day came at the beginning of July when I took my 2021 Honda CRV to have an oil change. And they forgot to put the engine cover screws on the bottom. After 2 days, the cover collapsed and became deformed. When I went back to change the oil, they told me that the cover was damaged. I explained what happened, that they forgot to put the screws on and took no responsibility. But you can't even imagine all the people I recommended this place to... but I have also taken my time to tell you and share my experience. They only care about money. They don't care about the consistency of your client. In the end, they treat you like garbag…
  • GM
    Gamii M
    Sep 2, 2025
    5.0
    I’ve been going to SpeeDee Oil for years and never had a bad experience. I started bringing my old 2000 Honda Accord here, and now I bring my 2019 Toyota Camry. If I thought they were bad, I would’ve taken my car to a dealership instead. The workers here are always professional and on point. Sometimes people complain about little things, like dirt on the rugs — but let’s be real, businesses get busy and customers also track in dirt with their feet. That’s not on the staff. I highly recommend this place. Honest, hard-working people who do the job right. I’ll actually be stopping by soon for an oil check.
  • RB
    Robert Burk
    Aug 23, 2025
    5.0
    I have had my oil changed here quite a number of times and have been happy with the service. Unless you come at a time when they are busy, they are normally very quick. Today I needed a daytime running lamp replaced which as it turned out was not easy to access. But the service technician figured it out and was able to replace the bulb. They did not charge extra for all the time spent to get to the bulb.
  • MC
    Matthew C
    Aug 6, 2025
    1.0
    Called the owner. He subtly threatened violence, and escalated. He said "you wanna meet me somewhere" just like the gradeschool kids who say meet me on the playground. Pathetic Ohh and his updates are lies. They escalated and started calling names first to which i responded accordingly. Overgrown children work here. Ohh and we can talk over the phone face to face isn't needed unless wanting to physically threaten. As implied after you got upset and angerly said "wanna meet somewhere" real professional and continues to show high levels professionalism... Not Everyone wanting to leave a 1 star, file a bbb complaint against them as well, just for book-keeping as Google reviews can be removed See their response below for complete lack of professionalism, they took my number to call me, yet the reply says i have to call them, when calling to get the number to call, they hung up, threatened me, and denied giving me the number. 0 accountability. Forgot to put parts back on my car when doing an oil change there. Literally forgot the oil fill cap.... Absolutely inexcusable For my sister, they did not even properly install the oil drain bolt to where it actually fell out on her way home less than a mile away from the location. Her car was dry completely out of oil by the time she made it home. Lmao see the reply for the level of their professionalism.... Completely lacking. If you want to have a bad day, and possibly longer... Use them for your service. Im still waiting on your call manager. Cmon you can reply to a review but not call the customer back when requested. Yeah completely lacking professionalism managed by people with the mentality of a prepubescent child When contacting them about this issue. They were rude talking over me when trying to explain. And downright just unprofessional. If you want to grenade your car i highly recommend going here When calling to discuss this issue of missing parts with them, they were very hostile over the phone and very unprofessional. If you want your car to die prematurely due to issues or if you want to have to buy parts for your car because they forgot to reinstall them, please feel free to go to this place they are exceeding in that. As far as actual service goes though.... Ehhh I wouldn't trust them anymore and I would suggest what no one does

Frequently Asked Questions About SpeeDee Oil Change & Auto Service

What services does SpeeDee Oil Change & Auto Service offer at the Fitchburg, MA location?

They provide comprehensive automotive services including a 17-Point Oil Change, brake services, tune-ups, and preventive maintenance.

Where is SpeeDee Oil Change & Auto Service located in Fitchburg, MA?

It is located at 370 John Fitch Hwy, Fitchburg, MA 01420, USA.