Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone John Fitch Hwy in Fitchburg, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Fitchburg, MA or call us at (978) 345-0191.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
316 reviews
5 stars
183
4 stars
59
3 stars
29
2 stars
12
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others were reported as rude and unprofessional.
Staff Knowledge
Several reviews highlighted the staff's knowledge and ability to assist customers effectively, particularly in locating parts and providing installation help.
Store Environment
The store environment received mixed reviews, with some customers noting cleanliness and organization, while others reported negative experiences with staff attitudes.
Product Availability
Customers appreciated the availability of parts, but there were complaints about incorrect inventory information and receiving the wrong items.
- JJJean M Harris JoinerJan 4, 20261.0I just called this location to get information on drums and rotors for my vehicle. The young lady who answered the phone seemed like she was very agitated and was very nasty to me on the phone. What she fails to realize I can take my business elsewhere and I will happily do so. So whatever commission she was hoping to get, she will not get it! I will not spend my money there! She needs to be retrained on her customer service skills!!
- DTDaniel TorresJan 3, 20262.0Call customer service not that good they don't know what I was looking for
- JAJoe ArchangDec 5, 20251.0Leaha is aNASTY PERSON! She is a horrible person to deal with COMPLETELY RUDE!! I will never be back here again. 40+ years with no issues. They really have to look at who they hire! NASTY PERSON!!
- ELEus4 Home & Office Cleaning LLCOct 8, 20255.0👏👏👏👏
- SCSergio CampilloOct 3, 20251.0I go to the store at 8:10pm and the store closet at 9pm and they don't want to servece me thats a Bad costumer service 😡
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Fitchburg?
AutoZone Auto Parts in Fitchburg is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sundays from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Fitchburg, MA?
It is located at 559 John Fitch Highway, Fitchburg, MA 01420, USA.
What types of products does AutoZone Auto Parts offer?
AutoZone offers auto parts including brake pads, car batteries, auto accessories, aftermarket automobile parts, and other car maintenance items.
Does AutoZone Auto Parts support in-store pickup and same day delivery?
Yes, AutoZone offers both in-store pickup and same day delivery services for customer convenience.
Which automotive brands are available at AutoZone in Fitchburg?
AutoZone carries well-known brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact the AutoZone store in Fitchburg for customer service?
You can call the store at (978) 345-0191 or email customer.service@autozone.com for assistance.
Are there nearby automotive repair centers close to AutoZone Fitchburg?
Yes, Meineke Car Care Center and John Fitch Exhaust & Repair are nearby automotive repair shops customers can visit after purchasing parts.
What nearby places could I visit for refreshments or snacks when coming to AutoZone Fitchburg?
Dunkin' is located nearby where customers can grab donuts and coffee before or after their visit to AutoZone.
Are there convenient banking or money transfer services near AutoZone Auto Parts?
Yes, there are several nearby TD Bank ATMs and Western Union locations for money transfers close to AutoZone.
Does AutoZone have an online presence where I can shop or check product availability?
Yes, you can shop online or check product availability at https://www.autozone.com/locations/ma/fitchburg/559-john-fitch-highway.html.