Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone John Fitch Hwy in Fitchburg, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Fitchburg, MA or call us at (978) 345-0191.
2/8/26. Tonight at approximately 6:20 p.m., when the temperature was 12°, my car battery just went. I barely made it into the AutoZone parking lot. The store manager, Victor, even though it was freezing cold outside, came out and changed my battery. No one else would have done this. I appreciate his kindness and willingness to help someone he did not even know. At that point, his service went beyond the normal customer service. He deserves an applause. Thank you so much for all your help Victor. Your superiors should be grateful to have somebody like you running their stores. God bless
Aysia W-
JR
jorel rippon
Feb 5, 2026
5.0
I went there the other day to get a new battery and have it changed. Even though it was a but busy in the shop and cold outside, Yandel (employee of the day) was more than helpful and decided to come out to change my battery. He had a great attitude and was kind the entire time even though he couldve said it was too busy.
Great representation of the company. Give that man a tip if you run into him!
DT
Dee Tee
Feb 1, 2026
5.0
I usually go to the AutoZone on John Fitch Highway in Fitchburg. I've never had an amazing experience, but they've never been terrible.. Today a guy helped me I believe his name was Hilario-
Very professional helped me with my options and then I needed to check to see if they would fit my mirror so he came outside with me while so I could fit the products up correctly. This is the best experience I've had here yet.
RM
Rose Max
Jan 31, 2026
5.0
Just came here for a drop by trip to fix one of my head lights that was out. walked into the store completely clueless per usual but was approached by a lovely young man i believe his name was yandel, he asked what i needed help with and got right to it, he even changed my light for me. i was in and out in barely 10 minutes. always a pleasure at this auto zone 😊
JR
Jen R
Jan 23, 2026
5.0
Paul S just saved my day, I needed a battery before the big storm this weekend, I'm nursing a cold and was really struggling to get an appointment to get a battery installed. I decided to try the auto store places that say they'll do free install with purchase with no appointment, first time doing that. The first place I went laughed and said we don't have anyone. I drove over to auto zone who was ALSO short staffed, but someone covered so Paul could help me. In a world with no customer service this really made my day. Highly highly recommend AutoZone on John Fitch when you want to be treated with respect and still get a great price and warranty. Thank you so much!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Fitchburg?
AutoZone Auto Parts in Fitchburg is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sundays from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Fitchburg, MA?
It is located at 559 John Fitch Highway, Fitchburg, MA 01420, USA.
What types of products does AutoZone Auto Parts offer?
AutoZone offers auto parts including brake pads, car batteries, auto accessories, aftermarket automobile parts, and other car maintenance items.
Does AutoZone Auto Parts support in-store pickup and same day delivery?
Yes, AutoZone offers both in-store pickup and same day delivery services for customer convenience.
Which automotive brands are available at AutoZone in Fitchburg?
AutoZone carries well-known brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact the AutoZone store in Fitchburg for customer service?
You can call the store at (978) 345-0191 or email customer.service@autozone.com for assistance.
Are there nearby automotive repair centers close to AutoZone Fitchburg?
Yes, Meineke Car Care Center and John Fitch Exhaust & Repair are nearby automotive repair shops customers can visit after purchasing parts.
What nearby places could I visit for refreshments or snacks when coming to AutoZone Fitchburg?
Dunkin' is located nearby where customers can grab donuts and coffee before or after their visit to AutoZone.
Are there convenient banking or money transfer services near AutoZone Auto Parts?
Yes, there are several nearby TD Bank ATMs and Western Union locations for money transfers close to AutoZone.
Does AutoZone have an online presence where I can shop or check product availability?
Yes, you can shop online or check product availability at https://www.autozone.com/locations/ma/fitchburg/559-john-fitch-highway.html.
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