Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone John Fitch Hwy in Fitchburg, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Fitchburg, MA or call us at (978) 345-0191.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
312 reviews
5 stars
182
4 stars
59
3 stars
29
2 stars
11
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees received praise for their helpfulness, while others were reported as rude or dismissive.
Employee Performance
Several employees, particularly Victor and Chris, were highlighted for going above and beyond to assist customers, while others were criticized for lack of knowledge or effort.
Store Environment
The store was generally described as clean and well-stocked, but some customers reported negative interactions with staff that affected their overall experience.
Product Availability
Customers noted that while some parts were readily available, there were instances of incorrect or missing stock that led to frustration.
Management Issues
Concerns were raised about management practices, including employee treatment and customer service standards, with some customers expressing dissatisfaction with how issues were handled.
- ELEus4 Home & Office Cleaning LLCOct 8, 20255.0👏👏👏👏
- SCSergio CampilloOct 3, 20251.0I go to the store at 8:10pm and the store closet at 9pm and they don't want to servece me thats a Bad costumer service 😡
- PHPhoenix HernandezSep 21, 20255.0just stopped in real quick to replace my busted headlights (to which i have been procrastinating for weeks) a very sweet employee saw me roaming the isles looking lost and offered to help. he found the exact headlights i needed and ended up coming out to the parking lot and fixing them for me himself!! absolute GEM of an employee i believe his name was Victor! I don’t know what he’s making but he definitely needs a raise!! awesome trip to your store and if i need anything else i will definitely be coming back! keep up the great work 💪🏼
- WAWalter AguilarSep 18, 20251.0I was in the store in John ditch highway fitchburbg by 10.20am, I ask clearly to the employee what I need, he was totally disrespectful acting like he was doing a favor to me telling me me I should tell him everything in ones, I did explained to the other employee but they don’t give a shit about a customer respect, I went to OReilly auto parts and I buy everything I need it spend over $500. Just because in OReilley they offer me more stuff for my car, I going to tell all my friends and family no to do business with AutoZone ever again
- JGJeffrey GendeJun 10, 20255.0Good customer service
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Fitchburg?
AutoZone Auto Parts in Fitchburg is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sundays from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Fitchburg, MA?
It is located at 559 John Fitch Highway, Fitchburg, MA 01420, USA.
What types of products does AutoZone Auto Parts offer?
AutoZone offers auto parts including brake pads, car batteries, auto accessories, aftermarket automobile parts, and other car maintenance items.
Does AutoZone Auto Parts support in-store pickup and same day delivery?
Yes, AutoZone offers both in-store pickup and same day delivery services for customer convenience.
Which automotive brands are available at AutoZone in Fitchburg?
AutoZone carries well-known brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact the AutoZone store in Fitchburg for customer service?
You can call the store at (978) 345-0191 or email customer.service@autozone.com for assistance.
Are there nearby automotive repair centers close to AutoZone Fitchburg?
Yes, Meineke Car Care Center and John Fitch Exhaust & Repair are nearby automotive repair shops customers can visit after purchasing parts.
What nearby places could I visit for refreshments or snacks when coming to AutoZone Fitchburg?
Dunkin' is located nearby where customers can grab donuts and coffee before or after their visit to AutoZone.
Are there convenient banking or money transfer services near AutoZone Auto Parts?
Yes, there are several nearby TD Bank ATMs and Western Union locations for money transfers close to AutoZone.
Does AutoZone have an online presence where I can shop or check product availability?
Yes, you can shop online or check product availability at https://www.autozone.com/locations/ma/fitchburg/559-john-fitch-highway.html.