These guys Alex and his partner were so fast and quick I needed a new windshield after safelight no called no showed, stellar service nice guys would go again 10/1000
LI
Leo Schleicher III
Oct 16, 2025
5.0
They were fast in their reply and provided excellent and friendly service. Showed up on time. Highly recommend this great company!!
NL
Nina Lachance
Sep 30, 2025
5.0
Amazing customer service, technician was very thorough and meticulous. Couldn’t be happier
DD
Dave
Sep 1, 2025
4.0
Hands down the best glass company around. Best customer service. I've dealt with Ashley and very pleasent to deal with every time. I would recommend them to anyone who needs glass work done.
Frequently Asked Questions About Universal Auto Glass
What is your typical turnaround time?
At Universal Auto Glass, we strive for efficiency. Our standard service process typically allows customers to drive away within 30 minutes of completion.
Do you offer any warranties for your work?
Universal Auto Glass provides a lifetime warranty on all our services. Please be aware that this warranty may not apply in cases of pre-existing corrosion or damage.
Do you charge for your mobile services?
Our mobile service is provided at no additional cost to our customers.
Do you charge for your quotes?
Universal Auto Glass provides free estimates to all our customers.
Do you accept all insurance?
Yes, Universal Auto Glass works with all insurance providers. We handle direct billing with insurance companies, ensuring no out-of-pocket expenses for our clients.
What type of glass do you use?
Universal Auto Glass uses high-quality aftermarket glass as our standard option. We can also provide OEM glass upon specific request.
What is the typical turnaround time for service at Universal Auto Glass?
The typical driveaway time at Universal Auto Glass is around 30 minutes.
Does Universal Auto Glass provide any warranties on their work?
Universal Auto Glass offers a lifetime warranty on their work, although pre-existing corrosion or damage may void it.
Are there any fees for Universal Auto Glass's mobile services?
No, their mobile services are provided free of charge.
Does Universal Auto Glass charge for quotes?
All quotes at Universal Auto Glass are free of charge.
Does Universal Auto Glass accept all types of insurance?
Yes, they work with all insurances and offer direct billing to your insurance company at no cost to you.
What types of glass does Universal Auto Glass use?
They use OEM glass upon request and high-quality aftermarket glass otherwise.
What are Universal Auto Glass's typical business hours?
They are open Monday through Friday from 8:30 AM to 5:00 PM and are closed on weekends, with Saturdays by appointment only.
What payment options are accepted at Universal Auto Glass?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can customers access Universal Auto Glass if they are using public transit near Fall River?
Customers can use nearby public transit at First Bristol Corporation bus station to reach Universal Auto Glass conveniently.
Are there any nearby places of interest where customers can visit before or after their appointment at Universal Auto Glass?
Yes, customers can visit Fall River Dog Park for some outdoor time or enjoy dining at Don Carlos Social Club and David's Fish Market, which are close by.
Can customers combine their visit to Universal Auto Glass with other automotive services nearby?
Yes, Competitive Automotive and Car Tunes Fall River are nearby and offer additional automotive repairs and customization services.