Sullivan Tire & Auto Service

4.0
266 reviews
Fall River, MA Sullivan Tire and Auto Service

About

Tire Shop

Details

  • Requires appointmentNot available
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Sullivan Tire & Auto Service
456 Rodman St, Fall River, MA
02721, United States

Hours

Reviews

4.0
266 reviews
5 stars
165
4 stars
34
3 stars
12
2 stars
10
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights a mix of positive and negative experiences with staff, with some praising their friendliness and professionalism, while others report rudeness and lack of communication.

Service Quality

Several customers noted issues with service quality, including incomplete repairs, upselling unnecessary services, and long wait times for simple tasks.

Pricing Concerns

Customers expressed dissatisfaction with pricing, citing high costs for services compared to competitors and feeling overcharged for repairs.

Honesty and Trustworthiness

Some reviews commend the business for honesty in service recommendations, while others accuse them of dishonesty and unnecessary upselling.

Efficiency

Mixed reviews on efficiency; some customers appreciated quick service, while others experienced significant delays and poor time management.
  • RM
    Ray Moreau
    Sep 13, 2025
    2.0
    Tire Repair, Took them 6 hours to fix a flat tire, all it needed a plugged tiny screw hole $40.00
  • MZ
    M4gz z
    Aug 10, 2025
    5.0
    Honestly one of the nicest staffs, and they give quotes before starting the job so you always know what you're getting into. I used to go elsewhere for my tires, but Sullivan's has came in clutch for me so many times that the least I can do is give this 5 star. Manny is the man!
  • FN
    Francis Nasser
    Aug 1, 2025
    5.0
    Great service at a very reasonable price. Easy scheduling and work completed on time. Professional staff all around
  • JC
    Jorge Cechinel
    Jul 14, 2025
    5.0
    The best tire place around in town hands down! Best prices! Super reccomend!
  • DC
    Dennis Costa
    Jul 6, 2025
    1.0
    In the past I had no issues with Sullivan Tires in Fall River. Prices have gone up but the worst is that you go in for one repair and come out with a whole different problem. Just recently went in with my work van to replace all four tires. In less then 4 days I had to replace three of the tire valves. Not that things could be any worse same day I fixed the work van, I made an appointment to fix my truck. The guy that I spoke to tells me only the front breaks needed replacing back breaks were good. I fixed the front brakes and now I can hear the back breaks making noise. I was willing to fix all four. I’m upset that they are now another repair shop I won’t be spending my hard earned money at.

Frequently Asked Questions About Sullivan Tire & Auto Service

What are the operating hours of Sullivan Tire & Auto Service during weekdays?

Sullivan Tire & Auto Service is open Monday through Friday from 7:00 AM to 6:00 PM.

Is Sullivan Tire & Auto Service open on Sundays?

No, Sullivan Tire & Auto Service is closed on Sundays.