Enterprise Rent-A-Car

4.1
492 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Fall River, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Fall River location today.

Location

Enterprise Rent-A-Car
775 Pleasant St, Fall River, MA
02723, United States

Hours

Reviews

4.1
492 reviews
5 stars
329
4 stars
48
3 stars
23
2 stars
19
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, professional, and accommodating, providing excellent service throughout the rental process.

Rental Process

Customers report that the rental process is quick, efficient, and hassle-free, with many expressing satisfaction with the ease of booking and vehicle pickup.

Vehicle Quality

Most reviews highlight the cleanliness and good condition of the vehicles, although there are occasional complaints about specific cars being dirty or having issues.

Communication Issues

Some customers experienced problems with communication, including long wait times on the phone and issues with reservations not being honored.

Mixed Experiences

While many customers had positive experiences, there are notable negative reviews regarding customer service and vehicle quality, indicating inconsistency in service.
  • TS
    Thomas Smith
    4 days ago
    5.0
    Friendly staff who are eager to help out.
  • ER
    Eugene Raymond
    5 days ago
    5.0
    Very quick and proficient location to rent a car. The associates are very efficient in their job duties.
  • KK
    Kenj
    Nov 14, 2025
    5.0
    Love my local enterprise. They are so kind and helpful! I had one minor issue and they were quick to swap out my rental. I will always come back for all my rental needs.
  • JL
    Joel Langlois
    Nov 3, 2025
    5.0
    Your staff were very helpful, understanding and professional throughout the rental process
  • DD
    Dalila Van Dongen
    Oct 14, 2025
    5.0
    Great service and easy to work with. Initially, the agent went above and beyond to make sure my reservation was correct which ultimately saved me time and money. Upon the return, I forgot an item in the car that was promptly returned the next day. Again, that made my day. Thank you again for the Fall River Enterprise team.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Fall River, MA?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury vehicles to suit errands, repairs, or weekend getaways.

What are the rental service hours at Enterprise Rent-A-Car in Fall River?

The rental service is open Monday to Friday from 8 AM to 6 PM, Saturdays from 9 AM to 2 PM, and Sundays from 9 AM to 12 PM.