Business Details
About
Hyundai DealerCar DealerUsed Car DealerCar Leasing ServiceCar Finance and Loan Company
Located just a few miles from New Bedford, Warwick and Pawtucket, our Hyundai dealership is always looking for new ways to work with, get involved with, and give back to our local community. We assist mostly all our customer with financing. We can help bad credit, slow credit, First time buyers and buy here pay here. Empire Hyundai Inc. gives you a full-service experience on a whole new level, and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is ready to provide expert maintenance and car repairs for all makes and models. Whether you need an oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
1,759 reviews
5 stars
1,290
4 stars
63
3 stars
27
2 stars23
1 star
356
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers consistently praised the sales staff, particularly Sodiq, Michelle, and Manny, for their professionalism, friendliness, and willingness to help throughout the car-buying process.
Customer Service
While many reviews highlighted positive interactions with sales representatives, there were significant complaints about poor communication and unprofessional behavior from some staff, particularly in the service department.
Post-Sale Issues
Several customers reported dissatisfaction with post-sale service, including delays in vehicle repairs, issues with warranties, and lack of follow-up on customer inquiries.
Transparency
There were mixed reviews regarding transparency in pricing and financing, with some customers feeling misled about costs and financing terms during the sales process.
- NNNicholas Nogueira3 days ago5.0My wife and I recently bought a car here and we were very happy with the process. We worked with Sodiq over at the Fall River location and he was awesome! Took good care of us and we left with a great car. Thanks guys!
- CMChris Mckiernan5 days ago1.0Why would having a trade in affect the price of the car ? Why wouldn’t the listed price on the website be honored ? Be careful with these people - the bbb & attorney general has been contacted for these deceptive practices.
- JDJohn DaRosa6 days ago5.0Sodiq was my salesman he was honestly very great i would definitely recommend him to anyone and everyone make sure you ask for him
- ALAutumn LeamyJan 2, 20265.0They have the best crew that make the car buying such an easy process! Ron and Henry are truly every car buyers dream. Great people. 20/10 recommend!
- NWNathaniel WilliamsDec 17, 20255.0It’s was an awesome experience. Giovanni was a tremendous help and outstanding representative for your company and him self as a salesperson and a professional. Help was attentive and thorough in solving and walking me through step by step with my road blocks with solutions. Couldn’t speak any higher on my experience with him at Hyundai.