Mavis Tires & Brakes

Reviews

• FR

  Faith Riley

  2 days ago
  5.0
  I returned to Mavis when I was told by the dealer I needed two tires replaced due to low tread. I have always had the best possible service from Mavis. This particular time, Wayne took exceptional care of my safety when he indicated one of the tires stated by the dealer for replacement was incorrect and quickly ré-measured and actually showed me the right ones. I’m so glad for his quick and efficient professionalism. Great service! Highly recommend. Entire staff is very courteous and knowledgeable.
• EF

  Elaine Flynn

  May 1, 2026
  5.0
  Mavis is an excellent choice! I’ve recently purchased four new tires at a better price than all competitors. I also had an oil change. I got an appointment at a convenient time. The waiting area is comfortable. Service and price were excellent. I highly recommend Mavis!!
• LS

  Lee Sarroo

  Apr 30, 2026
  5.0
  Had a great experience at Mavis Tire — Wayne was extremely helpful from start to finish. He took the time to explain everything clearly, didn’t try to upsell anything unnecessary, and made the whole process smooth and stress-free. It’s hard to find honest and reliable service these days, but Wayne definitely delivered. Highly recommend asking for him if you go!
• TB

  Tyler Buckner

  Apr 26, 2026
  1.0
  Worst experience at a tire shop. Scheduled an appointment at 1:00 PM. Did not leave the shop till 7:00 PM after i had them fix their mistake of mounting 3 of the 4 tires inside out (yes, tires have an inside and outside). Denied my alignment because the machine needed calibration, but watched them align the car when they fixed their mistake. Tires were supposed to be 32 psi for all four. I found 35, 33, 45, and 47. That’s dangerous for the driver and for the AWD system. On top of it all, now im missing a valve stem cap they lost or stole. Finally, they never reset the TPM within the car.
• WD

  William Du

  Apr 16, 2026
  3.0
  Scheduled an appointment with them to replace 4 tires with the continentals extreme contact 19 inches. Asked if I could see one of the tires first before deciding and couldn’t showed a completely different continental tire. Then asked if they would honor price matching that was stated online before booking the appointment and they said no for those tires. That’s all fine, asked how long it would take, they said 3 hours and would call me when ready. Dropped it off at 12:00, and when it was 4:50 called them to check the current status since I noticed they close at 6:00. And was told it was still not ready, so I kept waiting and never received their call for my vehicle pick up. When it turned 5:50 I called again and they said my vehicle was ready but it takes me 30 min to get to the location so I called a uber and started heading there. They gave me a call telling me that they closed 20 min ago at 6:00 when I was a couple minutes away from their location, and said they wouldn’t wait for me but they said I could pay over the phone and drop my receipt and keys in my vehicle and that’s what I did since I already was almost there. Point is a 3 hour service turned into a 5-6 hour service, and I was never notified of the completion of service. I wish they could work on the communication part with customers. For the quality of work, all four tires seemed new and matched the brand I purchased. The wheels themselves were heavily dirty and they weren’t that dirty after dropping them off. One wheel had a pretty well sized chip which was hard to see with all the dirt and smudges on them. Can’t be too certain the damage was caused by service though, but the excessive dirt was definitely from the service. So I started driving, while on the highway back home, I heard some rattling noises. When I got home I decided to take a closer look at the tires, and noticed that the lugnut plastic covers were very loosely put back on top of the lugnuts, which I believe was causing the rattling issues through the vibrations. So I took them all out and before putting them back in, decided to check the torque of the wheels with a torque wrench , they were all roughly 89-90 ft pounds which is good. I put back the plastic covers, pushing them all the way in this time, and drove my vehicle on the highway again and the rattling was fixed. Other than the excessive dirt and failing to spend the time to put my lugnut covers back in properly, everything else seems fine so far from the service. These are just some of the things I noticed right after the service from picking up my vehicle. Also another tiny thing is , that they just threw my spare tire in the trunk and didn’t put it back in the compartment under the trunk carpet (it wasn’t a big deal but it would have been nice if they spent the extra time to put it back where it was meant to go). But who knows maybe they were just really busy that day and had to rush some of the things I mentioned.

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