Safelite AutoGlass

3.6
334 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Everett area, turn to Safelite AutoGlass . Those in central Everett or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1783 Revere Beach Pkwy, Safelite AutoGlass Everett repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
1783 Revere Beach Pkwy, Everett, MA
02149, United States

Hours

Reviews

3.6
334 reviews
5 stars
196
4 stars
22
3 stars
12
2 stars
8
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the professionalism and friendliness of the technicians, highlighting prompt and efficient service.

Communication Issues

Several reviews noted problems with communication, including lack of updates on appointments and delays in service.

Installation Problems

There were multiple complaints about installation errors, including damage to vehicles and improper handling of parts.

Customer Experience

While many customers had positive experiences, there were significant mentions of poor customer service and unresolved issues.

Convenience

Customers appreciated the ease of scheduling appointments and the convenience of on-site service.
  • NB
    N Brown
    Nov 15, 2025
    2.0
    Overall, my experience with Safelite was terrible and drawn out. I scheduled a windshield replacement and paid a week in advance. On the day of, no one showed and no one bothered to call during the entire window I eventually called no one answered at the number they had given me which turned out to be the shop. I actually called many times. No voicemail was set up. All of that was pretty infuriating. I called a main customer service number and after being on hold endlessly I eventually learned that a technician had called in that day. I rescheduled for the next day. No one showed again during the 4-hour window. 2 hours after the window, someone called and said they were at my house and if I didn’t appear in 5 minutes they would leave. I again called customer service.They offered free wipers and ti reschedule but I was done for that week having wasted two days off from work. I rescheduled the next week at a new price - no free windshield and less discounts - and someone showed up at 10 am despite the window being 12-5 pm. He did a fine job and it went smoothly. Luckily I was home. Basically, they are unreliable and I was supposed to get a $55 credit and free windshield wipers that I missed out on bc of my exasperation with their repeated failures to show.
  • SM
    Satiro Mendes
    Nov 10, 2025
    5.0
    Excellent service, fast and very clean. I was attended to by very kind and professional people. I will definitely recommend them to others!
  • SS
    Sassy
    Nov 4, 2025
    5.0
    Excellent customer service for sure! I called to see if there was availability to get my car windshield fixed on the same day and the lady on the phone found me one close to my address! I went to the Everett location where Derek serviced my car and he was phenomenal! Professional, quick, communicative and relatable! He made sure and double checked i got everything i asked for and took the time to explain things to me i wasnt aware of about my car! They didnt have the correct windshield for my car and he still got it from a body shop the same day and fixed my Car in record time! He was super friendly and kind! I will recommend others to his location especially! Thank you so very much again Derek, you deserve a raise‼️
  • KG
    K G
    Oct 29, 2025
    5.0
    This facility has convenient hours and knowledgeable and friendly staff. It was so easy to schedule an appointment, and the installation was completed in the time frame I was quoted. I really appreciated the great service.
  • NM
    Nicole McCarthy
    Oct 24, 2025
    4.0
    Everything was very professional and prompt. My only issue is that the installer did not secure the wires from the windshield leaving into the roof of the car. Now I have to pay my mechanic to do so

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Everett offer?

Safelite AutoGlass offers windshield repair and replacement, auto glass installation, windshield chip and crack repair, power window repair, and insurance paperwork processing among other auto glass services.

Where is Safelite AutoGlass located in Everett?

Safelite AutoGlass is located at 1783 Revere Beach Pkwy, Everett, MA 02149, USA.