Jiffy Lube

4.1
748 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in EAST LONGMEADOW. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
475 N Main St, East Longmeadow, MA
01028, United States

Hours

Reviews

4.1
748 reviews
5 stars
494
4 stars
95
3 stars
32
2 stars
27
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality; some customers praised the professionalism and efficiency, while others reported careless mistakes and poor workmanship.

Upselling Practices

Numerous complaints about aggressive upselling tactics, with customers feeling pressured to purchase unnecessary services.

Customer Trust

Many customers expressed distrust, citing experiences of being misled about vehicle issues and unnecessary repairs.

Staff Professionalism

Some staff members received positive feedback for their friendliness and helpfulness, while others were described as rude or unprofessional.

Quick Service

Several reviews highlighted the speed of service, with many customers appreciating the quick turnaround for oil changes.
  • CP
    Candace Pereira
    1 day ago
    1.0
    Can I give zero stars? Dropped car off for hour and a half to get an oil change. Got back and nothing had been done. For a place that claims a 15 minute oil change is what makes this even more irritating.
  • KW
    KRISTIE WILDES
    Nov 15, 2025
    5.0
    I am so pleased with the service I received today at jiffy lube in eastlong meadow mass. Everyone of the workers are kind, caring and very respectful. This is my permit oil change shop from now on. Thank you guys.
  • AS
    ashley scott
    Nov 15, 2025
    5.0
    Great job girl there kicking butt knows what she doing and helped me so much today guys were fast and wonderful wish I remembered their names great job guys
  • JB
    Jenna Buteau
    Nov 9, 2025
    5.0
    Noah was amazing very informative and helpful
  • AT
    Ashlee Turner
    Oct 30, 2025
    5.0
    The staff are nice and service is quick!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service