Jiffy Lube

4.1
752 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in EAST LONGMEADOW. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
475 N Main St, East Longmeadow, MA
01028, United States

Hours

Reviews

4.1
752 reviews
5 stars
497
4 stars
95
3 stars
32
2 stars
27
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality, with some praising quick and friendly service while others reported negligence and poor workmanship.

Upselling Practices

Numerous customers expressed frustration over aggressive upselling tactics and being charged for unnecessary services.

Customer Trust

Many customers felt mistrust towards the business due to experiences of being misled about vehicle issues and additional charges.

Staff Professionalism

Some staff members received positive feedback for their professionalism and helpfulness, while others were criticized for rudeness and lack of knowledge.
  • RP
    Regina Del Padre
    Dec 30, 2025
    5.0
    Service is fast and easy. Team are nice and friendly
  • LS
    Levi Stafford
    Dec 27, 2025
    1.0
    We got a 5 year old car, bought brand new, we are the sole owners fo the car. I went in, got an oil change. The next day my wife complained of the transmission "slipping" or shifting gears (without doing a thing), followed by smoke coming out of the engine. This is a MASSIVE issue that has NEVER happened, ever! We're not going back there, because we're not sure they wont screw it up even more. I just got word that this happend with 3 other cars of people I know who went to that speciffic location. I am gonna call them about this, because someone is screwing up peoples cars. Also the price....does not beat the $100 price at the dealership because 1) they dont waste your time and up-sale 2) Actually rotate your tires 3) They do a full/more detailed inspection of your car, and give you an idea of whats coming up. All in all a complete waste of time, money and just such a HUGE mistake going to this place. I will never do it again...take it from me....have a professional work on your car...even if its just an oil change and checking/topping off the fluids. It pays to have someone who knows what they're doing work on your car.
  • IG
    Iris Gonzalez
    Dec 4, 2025
    5.0
    Joey and Damarirthe are excellent great
  • CP
    Candace Pereira
    Nov 22, 2025
    1.0
    Can I give zero stars? Dropped car off for hour and a half to get an oil change. Got back and nothing had been done. For a place that claims a 15 minute oil change is what makes this even more irritating.
  • KW
    KRISTIE WILDES
    Nov 15, 2025
    5.0
    I am so pleased with the service I received today at jiffy lube in eastlong meadow mass. Everyone of the workers are kind, caring and very respectful. This is my permit oil change shop from now on. Thank you guys.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service